-
February 2024 by Navi Lu
I like the layout of the store and the selection of clothing is abundant. I shop at this location pretty often. Except my last visit was very unpleasant experience. The girl at the register was not nice and had extremely poor customer service.Very disappointed and for this very reason I will be returning everything I have purchased.
-
February 2024 by Alex Reinoehl
I'm a Guard at this store. All of the people who work here are super friendly and know how to help you find exactly what you're looking for.
-
December 2023 by Heidi
Amanda was so hopeful today, I've been having really bad body dis-morphia and wanted to try something new, but I was feeling weird being around sizes that I assumed wouldn't fit me. She came up to me with such positivity asking me how i was, what she coulf help with, and taking time to grab something off a mannequin (i know thats annoying). She helpef me feel confident with such giving grace with kindness. I bought something that I haven't bought for myself in quite a while and I am so excited to wear it because of the positivity she put into me. Amanda if you see this, thank you.
-
October 2023 by Isa Dean
The store doesn't have L or XL very often - which is inequitable and body shaming since the website stocks these sizes. I've always found the customer service at this store to be super hands off compared to Anthropologie. I like being asked if I need help once I've been in the store over 20m. Or if you can get a room started so I don't have to carry everything around.
-
August 2023 by penelope christensen
I shop here way to much . Staff is great .
-
July 2023 by Thu T.
Just went here and it's closed or remodeling. Can't tell bc there's no sign at the store or info on Yelp about. Just wasted time walking here.
-
April 2023 by T S.
I have been buying Free People clothing for years. I thought the first time I received used clothing, it was a fluke. Just ordered a $150.00 pair of pants and got another used pair in the mail. They have clearly been worn and washed, with one of the tags cut from inside the pants. Be careful if you are ordering online, as this seems to be a regular practice of theirs....
-
March 2023 by Gwyneth E.
Not carrying sizes above a large even when you manufacture them is an obvious and intentional statement. That statement being, yeah, we'll take your money, fatty. Just so long as we don't have to look at you. Really bummed out, was planning to buy an outfit for my sister's wedding here. What a truly incredible business decision. Adding one star for staff who did nothing wrong.
-
December 2022 by janet salvador
Wonderful shopping experience at this store ! All the women have alot of creative energy and are professional.Thanks for always helping me out .
-
October 2022 by Gabrielle Rinehart
I love this brand and this particular store has incredibly friendly and sweet employees!
-
August 2022 by Joyful Heart
I love Free People?Yesterday (August 22 in the afternoon), on my way to whole food, I dropped by this shop, I walked around and fund new items, I heard two clerks gossiping, one claiming from Wisconsin "this person may find a bargain, or may steal something " she chatted.I did not get much help, left for Whole Foods.If you were white, you may enjoy shopping here, if you were people of color, I wish you have better experience than me.The shopkeepers may be too busy chatting, but why so unprofessional?
-
July 2022 by Shayne Mattern
Have always loved free people, however I was disappointed in the lack of assistance provided at this location. If someone had approached me to offer some help, it would have been appreciated.
-
May 2022 by Ryan M.
Walked in and there were no employees in sight. I needed to make a return so I wandered around looking at items waiting for someone to appear. Finally a girl with brown hair comes out and rudely asks me "can I help you? I didn't realize you were in here" Got the feeling she thought I was stealing or something and that it was my fault she didn't know I was there. I meant to stay and try things on but she made me feel so unwelcome that I left without purchasing anything.
-
January 2022 by Rashi T.
If only I had so much cash and places to go-to , I would actually just live here . Love this store and the location as well as the collection. This used to be my favorite stores to frequent pre-covid however now with shopping exclusively online ,I still like coming here sometimes to see and try new things before actually ordering them online and also because it just makes me a happy girl. The vibe is very boho meets modern and the display is unusual and very appealing . I love how they layer certain outfits in ways you would never think to try yourself . Lots of accessories and athleisure too but what mostly brings me here are the dresses and tops . So much color and vibrancy and I love that when they have a new trend they actually have a lot of options for different styles and colors etc . The staff is mostly friendly and sweet and leave you alone once they have offered help . I have never had any bad customer service here . So you would ask that since everything is so good why four stars and not five ? The answer being price .Even though its a fabulous store with most stuff I love , I still feel quite a lot of the things are overpriced. I don`t mind spending for a good dress or a nice jacket but $$$ for a basic top or tee is not something I can justify .
-
October 2021 by Melissa German
I felt like pretty woman in this store… the employee looked me up & down when I walked in, and spoke to me rudely when I was working with her @ the cash register.
