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February 2024 by James S.
Pretty good selection. Good customer service!
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January 2024 by Aaron H.
Super friendly and super patient. Absolutely professional, I wish my GameStop at home was this awesome.
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January 2024 by Mario skoro
I usually don’t write reviews but avoid this place like the plague, your better off going to Fred Meyers next door. Bought a copy of the new call of duty which was brand new and unopened. Decided I no longer wanted it and would return it a few days after I got it. Went to the store and the person working behind the counter gave me an attitude and said that I couldn’t return my unopened game then she proceeded to tell me that the last associate Anna was supposed to tell me that all sales are final which is the exact opposite of what the receipt says and what she had told me. Definitely wasn’t like that beforehand when I use to shop there frequently. Reason I shopped there to begin with is to support the dying company but won’t anymore because the employees are clueless. Went to a different location and returned it where the employee knew what they were doing. I’ll be rejoicing when they close doors at gateway.
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January 2024 by Federico Govea
Horrible customer service, spoke to someone named Blair. Called to ask simple questions about canceling an online order my daughter placed. Blair quickly became rude and just hung up.
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December 2023 by Troy Knowing
Not a large selection
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December 2023 by Donald T.
Workers here don't seem very enthusiastic to work, was turned away from trading in because it was too close to close to do so. The store was empty and they store didn't close for another hour. Won't return to this store.
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November 2023 by Nick J.
11-18-23 11:30am Today went in to buy the new Mario RPG. I asked the lady if I could buy it and she gave the biggest attitude. It was like I was inconveniencing her. Then I would say thank you twice, nothing. I'm done coming here anymore.
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November 2023 by Vanessa Johnson-Haugen
Went to the gateway GameStop location got there 7:20 pm their was a sign on the door that said lunch gone from 7:00 - 7:30 pm, it is now 7:40 pm and no one…
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November 2023 by Matthew Mahaney
Employees are great and so is the Nintendo Switch I purchased.
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September 2023 by Cody Hough
Very slim selection, walked around for about 15 minutes and was never acknowledged. It's sad to see GameStop in its final few years.
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August 2023 by Mars (Mars)
Man, its a shame,this place used to deserve at least 4 stars but with the new gal that works there, I'm hesitant to even give it 2 stars...super rude. Nah. Worse than rude...super...just fill in the blanks y'all
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August 2023 by Jason Christman
Saw it opened at 10am. Pre ordered an item online. Came to pick it up. Showed up at 1 in the afternoon. It’s closed.
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July 2023 by R M
Gotta say... for a store holding on to dear life due to becoming a symbolic meme stock you'd think they try a bit harder.Went to trade in a system and had the manager take off 50% for a "deep clean" being needed. The machine was as good as you can expect an old console to be. It really felt like it was too close to closing and they just didn't feel like handling it. Photo attached for the community to decide.Explains the reason all of the hedge funds were shorting them. Maybe other locations are better.
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May 2023 by apintonut
Went in to purchase this game for my kids and found this to be an awful placeCasher tried to stick a 4$ charge on my bill and not say anythingWhen I pointed this out she attempted to in insist that it was necessary to purchase the game as its there policyAnd it covers loss and damage and returns....No matter how many times I said I did not want it she continued to presist I needed itI nearly didn't buy the gameI will 100% not be returning to ANY game stop againI teach my kids to take care of their things or they won't have themSo I'm 100% ok with no warranty
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May 2023 by Diana Nath
My husband and I went in two days ago to sell a game console. A young girl that was working the counter looked up to see what we would get to sell our console. She told us what we would get for the console. We forgot the hdmi cable and told her we would be back. Two days later we came back in to sell console with our hdmi cord and spoke to same girl and she said she doesn't remember talking to us and won't buy our console. Acted like she she didn't talk to us and threatened to call security on us after we told her she was not being honest with us. I won't ever go back to that game stop again due to dishonest employees that give out false information. The store states they buy and trade console but they false advertise they need to be specific in there signs and not hire dishonest employees. So don't waste your ime or gas in trying to sell or trade your console because they don't live up to what they say.