Geek Squad

Hours: Geek Squad at this location is known for providing helpful and friendly customer service. Staff members are patient and willing to assist with a variety of technical issues, from advanced computer settings to phone troubleshooting. One reviewer praised Ankita for her clear, step-by-step instructions and her patience while helping with complex BIOS settings to update an operating system. Others appreciated the dedication of team members like James, who spent over an hour helping a customer with email access issues, despite the customer not being charged and not being a regular customer. The staff's willingness to go the extra mile was evident when Kevin, a new employee, helped find a specific item in the store after the customer was ready to leave empty-handed. Additionally, Alan, a Geek Squad agent, provided exceptional service by quickly assisting a customer with a phone security issue, even during a busy time, and offered the necessary documentation for bank requirements—all free of charge. Overall, the store is appreciated for its knowledgeable staff, patient assistance, and the ability to make technical problems less stressful, making it a reliable place for computer, phone, and office equipment needs.

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1. Portland, Oregon