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February 2024 by Kim Galvin
Great stuff...decent prices
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January 2024 by Vallerie Michael-tattoed
Went to this location on Christmas Eve hoping they would help me w 1pair of pants & 1 top, cuz I'm homeless and someone had stolen everything I own, some of us homeless ACTUALLY ARE EMPLOYED, being in between pay periods I didn't have $ to buy anything, so I asked the manager on site the one w glasses short hair and a speech problem, a real jerk, he told me we don't help the homeless we help people w disability problems trying to help themselves, in front of other customers and embarrassed me, there's been many other issues w him before I never complained, till now, I've just had it.
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January 2024 by Jennifer Elmore
Awesome finds every time
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November 2023 by Jackdaw C.
Their stuff is way overpriced anymore. And wtf? it's all donated. They have to I guess to keep paying the top people over a half million each. I bet the surly person behind the counter is surly largely because they see they're a minimized expense. Nothing like being appreciated. I quit donating to them a while ago. I only go in for books but they don't see the value of arranging them in alphabetical order by author so my visits are pretty rare these days. I'm sorry goodwill of the Columbia willamette doesn't think enough of their rank and file employees to pay them enough to care about anything more than finding a better paying gig with some health insurance. Compensation Key Employees and Officers Base Other Catherine Hannam (President/Ce) $561,735 $92,571 Michael Miller (Ceo Emeritus) $447,946 $293,556 Karen Stores (Finance Dire) $224,193 $69,740 John Hannam (Dir Retail/M) $191,746 $48,826 Todd Silbernagel (Director Ops) $190,653 $59,953 David Miller (Dir Vocation) $183,462 $64,684 Helen Yu (Dir Human Re) $171,992 $62,856 Bob Barsocchini (Senior Gener) $136,558 $12,723 Simmony Panfilio Davidson (Asst To Pres) $132,747 $39,645 James Thiess (Exec Maint M) $107,262 $20,383 Cynthia Nelson (Exec Sales M) $106,095 $20,017 Michael White (Outlet Senio) $104,818 $19,529
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November 2023 by Julius Warswan
Its Goodwill.
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October 2023 by James Miller
Lots of cool stuff
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September 2023 by Robin R.
If zero was an option that would be perfect. The practice of selling used for more than new is just gross! The woman at checkout was obviously unhappy with her job. Rude, unfriendly , maybe nasty would be a better description of her attitude. These stores used to be a place you could go and find things that you could afford to buy, not a trendy happening place, like where you want to be cool for buying used. Your so awesome, I get a good human badge because you like repurpose now, but the car you drive and the shoes you're wearing tell me you are not in my income bracket. They price things in this store so high because we live, people tend have a lot more money in this area. BUT NOT EVERYONE! I looked for a bread pan for baking it was $8! A used glass bread pan?? It's way way overpriced, I can buy 2 new ones on Amazon for $10. So this store is not a good place for low income people. Used books for $4? There are free libraries in all the neighborhoods in this area. I know a lady that said she used to work there and that they go on EBay and Craigslist and price the items by using the highest price as a gauge. I don't know if that's what they do but looking at there prices I tend to believe her. It's like even Grocery Outlet prices things higher in this neighborhood. I drive out to SE now because even accounting for gas it's saves me big bucks.$$$$$$$$&shame on you Goodwill :(
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September 2023 by Jon Poziembo
Very crowded, not much to pick from.
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August 2023 by Jeff Haught
Ok…. so what exactly is up with this location’s donation policy? I recently decided to move out of state and put a little collection of rather valuable items consisting of house wares, clothes, and other décor together for the sole purpose of donating. Since the Lombard location was the closest Goodwill to me, this is where I ended up bringing these items to. When I pulled up to the donation area, I noticed it was a little different than usual. After a few minutes of waiting, a man slowly walked up to my car with a bin. I got out of my car and greeted him, and he said nothing back. I started giving him my items explaining to him what they were and where I got them. He still said nothing back, but hesitantly took items from me. After handing him a few different things, he finally said “WHOA! OK ENOUGH!”. I looked at him surprised and he said, “you’re giving too much.”. I was confused and responded with “are you guys not accepting donations?” He just shook his head without elaborating. I was very confused on what was going on. After a pause, he pointed to a set of rather expensive mixing bowls still in my car and said “I’ll take that.. and no more!” I handed them to him and then he went back inside. I was confused and annoyed at how that whole interaction went. I get that it’s probably his responsibility to make sure he’s not taking trash from people donating, but most of the stuff wasn’t even looked at. I ended up taking the rest of the items I was going to donate back home. I packed them up, took them with me, and donated after my move and ending up keeping some of it. Was this a one-off issue or was donating here treated like you’re inconveniencing them?
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July 2023 by Daniel L.
Make sure not to buy something and try to take it back to another GW location. I was at the one on Halsey and made sure to ask them if I could return it if it didn't fit to another location closer to my home. They said yes I could. The one on Lombard in N Portland just turned me away and wouldn't take the items back. Since one can't try clothing on anymore, it makes it hard to buy things when you're not close to home.
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July 2023 by J Scarboro
Goodwill stores seem to be this sinister slice of hell. With prices that make you wonder where poor people can actually shop, incredibly slow check out, racks that are so crammed with clothes you can't even see the indivudual items, and the cherry on top is that you don't find out the fitting rooms are closed until you have shopped for an hour and then you see the only signs which are on the fitting room doors. Why not place a multitude of signs throughout the store so that shoppers dont waste their time shopping for an hour only to find out they cannot try on clothes? Logic suggests that Goodwill decided they dont want customers to know the fitting rooms are closed because they will forgo clothes shopping; discover ing that you just spent an hour shopping for clothes you cant try on will make Goodwill more money because many people will decide to buy the clothes anyways, since they have now invested time in selecting them. Those customers will plan to return items they dont like, but many will not follow through. Its quite a scheme. I am a disabled person and legally cannot be denied use of a fitting room. Today Goodwill denied me use because they are using their fitting rooms for storage. It seems that the extra money Goodwill is making will be spent on lawsuits.
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July 2023 by SanDee Raymond Dixon
I try to stop here but I'm not able to make it before 5 or 6 , i wish they closed it an hour or so later. Neighborhoods not the greatest so that would explain that. Oh please oh please some days would be great if they closed at 7 it's only 1 more hour!?!?!?
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July 2023 by John L.
The prices for anything worth buying are too high. They're pretty proud of their stuff it seems. Hit a garage sale instead.
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July 2023 by Bean
I came to look for interview clothes, and it takes time to put together an outfit especially when fitting rooms are closed. I spent an hour in there but the staff made it as if I spent hours in there and was stealing. I was stared and glared at by every single employee, and if I didn’t need an outfit I would have left. As I decided on a few things, and went to checkout I realized my bag was gone. I am not sure if I set it down, or someone took it. As I was in distress about my bag, they treated me like I was a crazed person. Starring at me and looking me up and down. I asked the manger if he saw my bag and he aggressively told me no and quickly walked away from me.I had to beg him to take my number if they found it, I thought maybe I set it down and forgot where I put it. As I wrote my number down he was gesturing his hands to other employees as if he was annoyed or making fun of me. I took another loop around the store to see if I could find it and the same manger came up to me aggressively pointing his finger telling me I have to make a purchase! This was after I purchased all my clothes! I don’t know why I was the target or what biases they have, but these employees like to harass and bully people. Worst Goodwill.
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June 2023 by Caroline Renno Golden
One day past the 30 days and they refuse to do the return. Without changing rooms, you have to buy just to try on so returns should be easier!This just burns existing customers and makes them not want to come back. I would've spent more money if I'd gotten the store credit! And I would keep coming back (been shopping here several times a year for many years) but it's too much work and too risky a purchase to be worth the effort.
