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December 2023 by Jillian T.
I spent $150 on an anklet that broke less than a month being on me. I had personal stuff going on and was out of state. When I finally reached again about possibly getting it put back on Grayling wanted another $10 per their policy since it had been outside of the 30 days and signed waiver. Then they ended the conversation with a great holiday. I basically wasted $150 on something that broke right away and I love that a Portland based shop doesn't really care about customers just their bottom line !!!! Mos definitely don't recommend permanent jewelry there!!!!
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November 2023 by Searcy C.
I had the best experience with Kim at the Portland location today. Not only are the pieces of jewelry gorgeous and well made, but the customer service was awesome. I purchased two sets of the flat back earrings and Kim went above & beyond in helping to get them in my tragus piercing. I couldn't have done it at home and she was happy to help. Also, today's Cyber Monday sale was great!! You can't beat 40% off and I love supporting this business. They are my go to for jewelry and the good quality works perfectly for my sensitive ears. Love their designs!
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September 2023 by Theresa Childress
I first went to Grayling in July to get a permanent bracelet. I love that. I just purchased hoops and the most delicate stacking rings. Beautiful jewelry. Great service.
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September 2023 by Heidi Herington
Love the unique selection at this store. My favorite thing about their jewelry is that it’s made for sensitive skin and can be worn in the shower. The customer service was perfect; available for questions and otherwise let you browse at your leisure. Definitely a five-star visit, and we’ll be back soon!
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September 2023 by Diana Finn
My daughter, who lives in Portland, discovered Grayling and are now obsessed. The jewelry is unique and fun. I have rings and earrings. And my daughter loves their necklaces. Great quality and beau designs.
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August 2023 by mc wags
This place is great! I had a broken bracelet and thought this would be a good idea to make my bracelet permanent because I never take them off. There was no pressure from anyone, just kind faces and smiles. I came back the following day because I decided to get a personal bracelet of my own done as permanent jewelry. The staff was so nice and just really knowledgeable about everything. I also bought 2 earrings online, and when I went in, I also bought another pair. All the jewelry is made very well, the price is very fair and affordable and the quality is great. I will be shopping here again. Thank you for a wonderful experience.
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August 2023 by Gina S.
My daughter and I got matching permanent bracelets for my 50th birthday! What an outstanding group of people and an adorable, accessible location. They are even puppy friendly! We had a great experience and they provided a local lunch recommendation that was superb! Thank you for being so amazing
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July 2023 by Kathleen Tutak
Love this shop and these talented artists. Beautiful pieces, well made. They offer great service and stand behind their products. I have several pieces from them. These earrings are just the newest. They are Reversible Huggie Earrings.
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May 2023 by Kiana Hatch
My friend and I came in on my birthday to get permanent bracelets and ended up getting another bracelet and earrings too! Grayling Jewelry has such a great selection, I loved how dainty their bracelets are. I was even offered a Bellini while I got my permanent jewelry done! They make you feel welcome and are so friendly. I am looking forward to going back!
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March 2023 by Garrett Browne
In search of a new necklace, I found them online and dropped in. Within minutes their staff was able to find what I needed, measure things out and had me out the door within a very short period of time. They were kind, listened to what I needed, and delivered. Customer service like this is not easily found but they came through in more ways than I can count. Felt extremely comfortable in a unfamiliar space. Could not recommend them enough.
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January 2023 by Damani P.
I love my permanent bracelet! As seen in the photo, I chose a simple white gold endless chain. My boyfriend took me here for my birthday, which took a little preplanning on his part to coordinate the white gold. They do a great job providing detailed information on how to go about scheduling an appointment depending on if you prefer silver, gold or white gold. It's a bit to read, but it does clarify the entire process and ensures availability of your preferred chains. They recommend contacting them in advance if you have specific white gold interest as it's not something they keep large stock of. My boyfriend shared that Kate was really helpful in planning my visit, easy to communicate with via text, and wanted to ensure I enjoyed my birthday surprise. He had ordered two separate white gold bracelets for me to select one of or both. I preferred to start out with the small simplistic design, knowing I can always add another laying piece later. I live an active lifestyle, workout (sweat) regularly, and wanted to make sure a permanent bracelet didn't hinder any of my activities or bother me before I add another layer. I've only had it for two days now but so far, I love it, and don't see it getting in the way at all. I may or may not add another laying piece to my bracelet in the future, but am considering adding a simple permanent necklace in the very near future. This was a great gift! I'd definitely recommend.
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December 2022 by Michelle Tran
Grayling is a wonderful small business and I've bought many different pieces the last few years. They have seasonal specials and the prices are very reasonable.Their customer service and friendliness makes me want to support this business forever. My best friend got me gifts from here with their help and I love all of them!
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December 2022 by alex winston
Grayling was wonderful, even 3 days before Christmas (snowmageddon 2022) right before a big storm, they were able to exceed all my hopes and dreams, even adjusting a design to get me exactly what I wanted. And to top it all off they had it ready for me an hour later! You guys are the best and have earned my return business for years to come. Thanks, Kim you were so easy to work with.
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December 2022 by Joy Aikin
This place is amazing! I got two endless bracelets a couple weeks ago but they needed some adjustments. Not only was Grayling able to get me back in quickly, May worked with me for an hour to get them perfect. She was so patient, friendly and kind. Cannot recommend this place enough! I absolutely LOVE my bracelets!!
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December 2022 by megan daniel
Finally took the plunge and got a permanent bracelet, it’s so dainty and cute. Having jewelry designed to be lived in and not taken off is so nice and easy. Love it!
