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December 2023 by Lizzie Malmgren
Went in this morning with my BF. Straight from the Amtrak train both scrubbing in our sweatsuits. Nancy was so helpful! I’m very picky and my boyfriend doesn't exactly love bag shopping, but she definitely enhanced our experience. She was extremely helpful, listened to what I was looking for and brought over great options. Found the most amazing bag and I’m very thankful for her help! The champagne was also a great touch. I recommend this location and anyone heading in for Xmas shopping should ask for Nancy. Thanks again! ?
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December 2023 by Michael Killian
Such a fabulous Gucci store!! Lina was amazing in helping with our purchases, very good selection and products. Spoke to another associate about Spokane - (can't recall her name) but the experience at this store is AMAZING!
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November 2023 by Mark Caldwell
Bought a couple of newly stocked items, and got an excellent dinner recommendation! Thank you Nancy!
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November 2023 by Nathan Nakonieczny
I'm not allowed to enter this store because there is a dress code. It's silly that even if I wanted to buy your disgustingly ugly, overpriced slave-made rags, I'm not allowed entry for how I choose to dress. I left a review several months ago, which seems to have been deleted, about the inhumane service I got while browsing, and now I'm stopped at door because I have a Ross winter coat. Return your company to the pits it came from and stay out of my city.
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August 2023 by addison andrews
I purchased a ring for my significant other at this location and ended up getting the wrong size. I was told by the man I purchased with that we could bring it back if the size didn’t work out, within a 14 day period. 10 days later we returned to exchange for an upsize, and were told by the manager that it was in unexchangable condition. The ring is brand new and has been worn only 2 times since purchase. No scratches at all. I will never be purchasing from Gucci again and neither will my significant other. Waste of money.
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June 2023 by EDWARD R
Kiarash was absolutely amazing! 10/10 for his service. The moment I walked in the store, his smile lead the whole visit. He was very knowledgeable an extremely respectful with his presentation and proposals. I was there to find a few items (a purse and two pairs of shoes) which I did end up leaving with. Yay! He knew exactly what would interest me based off of our communication and I would highly recommend him and this store to any of my friends and family. The atmosphere was great, very welcoming and the entire team acknowledge me with a greeting. Very happy with my new items and with my visit! Thank you team portland!!
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June 2023 by Scott O.
I have been a longtime customer of the store in Beverly Hills and I have been to this store a few times and was always polite and professional , now the sad part I purchased a pair of sunglasses a few months ago in BH and one of the lenses fell out and was stepped on by a jogger , So I called the customer service line and they told me to bring it in . So I brought it to the PDX store and when the sales person found out about my issue he was persistent for me to take it to the Seattle Store . I said I prefer here and he kept on , so with a firm voice I again stated this store is easier to get to, rather than the Bellevue location . I live about 2 hours from there in Seattle traffic.This store is easier to get to . So he finally agreed and proceeded with the paperwork . He explained their policy about repairing the glasses and found it very disappointing. So I left them with him and a week later I called customer service and the first person I spoke to kept arguing with me about their procedures and I asked to speak to a manager and the customer service Rep said and I Quote ! (Speaking to a manager will not help you ) and said there was no one available and ended the call . So I called back spoke to another lady and asked to speak to a manager and she said they are all busy and disconnected the call . Unbelievable , so I called again and spoke to Eric today and I asked about talking to a Manager and He stated it was a busy call day and sent me a text and will have the manager call me . That was this morning and it is 4:45 pm and still no call back . I cannot believe a business of this caliber having such rude people that provide no customer service . My husband and I have spent thousands with Gucci and I cannot believe I get better service at Walmart . Maybe it’s time to rethink we’re we go shopping .
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June 2023 by Alice Zhang
I would say here is the best Gucci store I have ever walked in. I really want to recommend Dara Murray to all other friends of mine and also other customers because he is super kind, patient and professional. He is the best ever, and I had a wonderful shopping experience that day.
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May 2023 by Ness R.
Took a trip to Portland with some close girlfriends and Gucci was our first stop. We were assisted by Juan and katelyn went out of their way to make our shopping so much more fun. Quality items with a judgement free shipping experience is all I need. Juan and katelyn were the cherries on top. Thank you both for all of the assistance you provided. We were not disappointed.
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March 2023 by Sheena “Kazina Maxine” Pruiett
First time shopper here and absolutely appreciate the warm and friendly welcome. loved this and deeply appreciated. Beautiful store and so many gorgeous Gucci items!
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February 2023 by Dario O.
We took a spontaneous trip to Portland and decided to stop by the pioneer shopping center square and saw a Gucci. My fiancé wanted to go and check it out, considering products are all purchased tax free in Portland, Oregon. We were greeted by a gentleman name DARA? I believe that's how you spell his name. He was very funny, passionate, and personable. He definitely sold us on a bag that my fiance really wanted as well as being a bay area native! Check out Dara when visiting this Gucci location in Portland.
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January 2023 by Parth Dagli
Got a Gucci Dionysus bag from this place…Kiarash was amazing! He was warm, respectful and helped us through our buying process. Highly impressed by the service. Thank you
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January 2023 by Nikki H.
I had a pleasant experience at the store, Miku was the sale associate that helped me with my purchase. No wait to get in and would highly recommend this store! Above all, no sales tax!
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November 2022 by Harry Liu
Our multiple expierences with one person in the Gucci store in Portland Oregon has to be Kiarash.He is the most patient and service oriented individual we can recommend. Personable, attentive and professional.We believe kiarash is an excellent personnel plus for Gucchi!Pedro and Harry
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November 2022 by D. W.
Really lovely store with kind & patient employees. Everyone greeted me and smiled when I walked in which isn't always the norm at designer shops- a welcomed change. Blake helped me try on some boots and was a joy to be around. Will continue to visit this store when I'm in Portland for the excellent service and tax free shopping!
