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July 2025 by Carole Schmidt
Berenice, you deserve every accolade there is--you manage one VERY impressive team. Your estimating is fair and accurate, your crews are the most fantastic people. Everyone arrives on time, works efficiently, incredible attention to the details--your team treated our home like their own. The repairs, the rebuild, the painting--everything done RIGHT the first time. And these people are such a family--they work together HAPPILY and support each other so well. Even the daily clean up is outstanding. And the outcome? Exceptional! Professional, courteous, smart, and a pleasure to have on site. THANK YOU for a project done so well.
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June 2025 by Synthia Smart
We had our 1940’s built bathroom reconfigured and remodeled. The specifications were originally not to code and impractical. Now our bathroom is up to code and looking beautiful! Also, to make room for where our water heater was, the previous owners took out vital structural support beams. During our remodel HELP added the extra support where needed. There were also tiny extras they fixed while finishing the bathroom project. Additionally, this company also looked into grants where they would get paid for adding insulation in our attic space at no additional charge to us. We are very grateful for that extra service as well. There was a slight hiccup with communication in the beginning, before starting the project, but in the end, we are extremely happy with their hard work and finished product! We will be using this company again if we can.
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June 2025 by Brooke Lahman
I was recommended to Berenice by a realtor client. I couldn't be more happy with the work done (upstairs remodel). Communication was great and the cost was pretty much what we anticipated. They stuck to their timeline and completed the work in a timely manner. In my opinion, this is the kind of contractor you want. Highly recommend to anyone else needing this type of assistance.
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July 2024 by R W
The BEST contractor! We remodeled a 6000 sq ft home top to bottom! The HELP group provided exceptional service and masterful custom work. We hired them twice as we experienced water damage during a winter storm and lost a lot of our new remodel. Not only did the team go out of their way to get the work done (again) they rearranged schedules to prioritize to get our family back in a completed home. Forever grateful for the professionalism, expertise, and quality of work!
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April 2024 by Max Krueger
5/5 would recommend! I worked with Christina on my project for planning and quoting - timely, clear and friendly. Nick at the office is great. Dave and Jesse came out to install and they were fast, friendly, clean. I found their pricing is very good for the quality of work and communication they offer. If you're looking for windows - use HELP PDX
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May 2023 by Benjamin Leslie
HELP PDX recently remodeled two bathrooms, installed a kitchen backsplash and repaired a lot of drywall in our home. We are thrilled with the results and so pleased we chose to work with them. I have worked with a lot of contractors on all types of home construction and remodeling in recent years and HELP PDX is the best contractor I have worked with, the most honest, reliable, efficient and professional by far.My family had recently purchased the mid-century home in Portland and we were eager to complete the renovation and move in before the birth of our second son, less than 4 months away. We were aware that this was a short timeline for the remodel and doubtful anyone would meet it, even if they said they would.What struck me first about Berenice Lopez-Dorsey was her directness and honesty in all our communications. So when she told me she could meet our timeline as long as we held up our end in choosing materials, finalizing the design, etc., I believed her. Her honest and clear communication continued throughout the project. Whenever there was a hiccup - with a sub, with a schedule, the arrival of damaged materials, etc (all of which are inevitable in a renovation, in my experience) Berenice reacted with complete calm and immediately went into problem solving mode. And she solved ALL THE PROBLEMS. I found myself wishing I could call on her for troubleshooting on problems not related to our renovation!All of the carpenters, tile installers and other professionals directly employed by HELP PDX were equally considerate and professional and took real pride in their work. From big decisions, like how to lay out the tile - to small touches, like carefully sanding the corners of a new piece of baseboard trim - the team went above and beyond. Likewise, the subs HELP PDX recommended for plumbing and electrical did high quality work.I also loved that HELP PDX offered to do the design of the bathrooms with me. Their designer, Alicia Gutiérrez, did an amazing job on the designs and was a pleasure to work with. She was patient and responsive with all our many design ideas and updates and the autocad renderings she produced gave us complete confidence that the end result would be what we were hoping for. Alicia and Berenice were also incredibly helpful when we had questions about materials, etc. We felt so confident in Alicia's design, we actually went out of town for more than a month during the build out and tile installation, knowing the result would look like the perfect renderings she had produced.Last but not least, Berenice and her team completed their work on the impossible timeline we had asked for, just like Berenice said they would. Both bathrooms were complete well in advance of the arrival of the newest member of our family, which was a huge relief.I would highly recommend you work with HELP PDX and I hope we get the chance to work with them on another project soon.Services: Bathroom remodeling
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April 2023 by CindyF336
No smiles or welcome The door dash guy got better friendliness than any customer Tables and countertops seemed like they needed attention This place needs a shaking up——THIS IS THE BEST FOOD!!!!!!!!
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September 2021 by Lee Schenkel
I spent a good amount of time looking for the correct business to remodel my bathroom, and we came across a review in an internal search in a work forum. We couldn't have been more lucky to have found Berenice!She, and her team, was very knowledgable and professional. Before we started anything, she requested a list of what we were looking to replace all of the bathroom with. She then let us know if there was anything that wouldn't be a great choice, due to the amount of moisture that collects in a bathroom, i.e. don't use tile linoleum, use a full sheet, and many other things that we would have likely messed up on our own if trying to remodel on our own.We saw quite a few workers come in and then leave our house through the month+ (I should add, during the pandemic), and each of them were very friendly, and very hard working. It was pretty awesome watching the progression of the work being done, and I was able to talk to the guys as they went along.I am very pleased to say that every subcontractor that she brought into our home (electrician, plumbers) were very good at their job as well.I highly recommend using this company! Berenice will get your project done, the way you want it, if not better.
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March 2021 by Gambit Cannon
I spent a good amount of time looking for the correct business to remodel my bathroom, and we came across a review in an internal search in a work forum. We couldn't have been more lucky to have found Berenice!She, and her team, was very knowledgable and professional. Before we started anything, she requested a list of what we were looking to replace all of the bathroom with. She then let us know if there was anything that wouldn't be a great choice, due to the amount of moisture that collects in a bathroom, i.e. don't use tile linoleum, use a full sheet, and many other things that we would have likely messed up on our own if trying to remodel on our own.We saw quite a few workers come in and then leave our house through the month+ (I should add, during the pandemic), and each of them were very friendly, and very hard working. It was pretty awesome watching the progression of the work being done, and I was able to talk to the guys as they went along.I am very pleased to say that every subcontractor that she brought into our home (electrician, plumbers) were very good at their job as well.I highly recommend using this company! Berenice will get your project done, the way you want it, if not better.
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September 2019 by Cindy D
First time here - not overly impressed. Tables close together and kinda loud with all the talking. Staff busy and not overly friendly. Food was good but we've definitely had better Italian food.
