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November 2023 by Rudy R.
Received great care and everyone is really helpful and friendly. Dr made a great effort to answer all my questions.
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April 2023 by Julie L.
Holistic Pet Vet Clinic is absolutely FABULOUS! They know their stuff, are compassionate, patient with the animals, great communicators and truly do good work. I have been pleased with every single interaction I've had with the doctors, techs, and the reception team. I fully endorse this clinic as my preferred clinic for my pups. I have been especially happy with the care of Dr. Kristi Hanna - she has gone above and beyond in all ways. She is truly a beautiful human with so much insight, expertise and a great clinical gut (that means she trusts her instincts and follows them). Micah has been under her care and she monitors him closely; and now Micah's brother Titus, gets to see Dr. Hanna too! She's wonderful! (I do want to respond to a comment I saw about Dr. Ulbrich being gruff. I think he is highly intelligent and therefore is processing things while we are busy asking questions. Trust him. He's good with the animals and knows how to bring healing to them. That's all you need to know.) Excellent clinic. I fully endorse them and fully trust my pups to their care. 5 stars!
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June 2022 by Debi Adams
Spent nearly $500 for an exam, adjustment and bloodwork THEY said I should do for my old dog when all I wanted was chiropractic for him. They then recommended thyroid meds when the dogs thyroid was completely NORMAL for the breed!!! Not even considering there are breed specific values is unacceptable and rather frightening. We will not be going back or recommending. It is all about the money there.
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October 2021 by Google user
This is a very caring, highly professional veterinarian business. I've been going to Holistic Pet Vet Clinic since they opened many years ago and have always received amazing care from amazing people for every pet I've had ranging from dogs, cats bunnies and rodents. Dr Bob has been my go to vet for over 20 yrs! Their holistic approach is wonderful and very much needed for the very best care options for your beloved pets. I wouldn't take my pets any where else!!!!!
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June 2021 by dina winkel
This is a very caring, highly professional veterinarian business. I've been going to Holistic Pet Vet Clinic since they opened many years ago and have always received amazing care from amazing people for every pet I've had ranging from dogs, cats bunnies and rodents. Dr Bob has been my go to vet for over 20 yrs! Their holistic approach is wonderful and very much needed for the very best care options for your beloved pets. I wouldn't take my pets any where else!!!!!
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March 2021 by Sara M.
Dr. Bob is the man! If you want heal your pet from disease instead of only treating symptoms and getting no where, you want to see Dr. Bob. He's legit and knows his stuff. And every time my husband and I take our cat to see him, we just feel better. Our cat was really struggling with IBD and after seeing Dr. Bob and getting on his plan, she's doing completely better and I feel like we've gotten a lot more extra time with her. Dr. Bob and his staff are seriously the best and I'm so grateful to have found them! Thank you guys for all that you do!
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September 2020 by Topher B.
My wife and I have been taking our animal companions to Holistic Pet Vet for the past five years, and up until recently they were amazing. That changed around the end of 2019. We originally saw Dr. Ericka, and she was absolutely fantastic with our critters. Dr. Bob knows his stuff and is on great terms with our cats.....If only that were the case when we visited with our dogs. One dog was diagnosed with lymphoma at the beginning of the year, and their follow-through was absolutely abysmal. When I say it was terrible, I mean it was nonexistent. "Hey, come buy these supplements" became their de facto response. There was no troubleshooting and there was no attempt at providing better care for our old girl as she neared the end of her life. All the while having been a patient of this vet clinic for HALF of her life. These days, it feels like we are passed around to whomever the new veterinarian is. It's not about continuity of care, and it's certainly not about providing a solid quality of care. This, to me, sounds like a money making venture to push as many supplements as possible, all the while providing subpar care. I get it, 2020 is rough, but guys, you need to up your game before you start losing clients.I put in a call to Mary, the clinic manager, earlier today & she was not available to take my call.
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June 2020 by Lisa B.
Terrible. Cold, impersonal. Spent 200.00 For a1hr. phone consult.I'm willing to pay that for expertise ..but there was no expertise here. dr. Schwartz had her own agenda didn't even ask me what questions I had that she can answer for me. I asked her direct questions and she didn't answer. I thought she knew something about kidney disease but she talked to me as if she were treating a dog without kidney disease.She didn't explain anything that she was prescribing how it worked side effects or anything else about it.Who is a complete rip-off $200 is ridiculous especially for what I received.And as soon as that time was up man she was done she didn't spend an extra 30 seconds with me. I don't recommend going here. They only have time for you if you have money to pay they spend no extra time with you like a regular vet and she's not even board-certified. 150 square she couldn't provide me with recipes I asked her for for a kidney diet.she gave me some copy she had laying around in the office and offered me no more than that. I could have better spent that $200 in vet nutrition specialist which she should have referred me to Total waste of a lot of money.What a nightmare. I have a lot of other costs with her kidney disease and thought I was going to see someone who knew about kidney disease. Dr schwarz has no special reading in did with K/D and for her to charge $50 for a 15-minute phone consult is totally ridiculous she doesn't offer that kind of that kind of level of expertise to command that kind of money. I felt like she hardly barely listen to me I asked her questions would she completely ignored.She never once asked me this do I have any questions or concerns that she could answer for me. That's not the kind of consult I expect paying her inflated fee. I'm paying that kind of money I want my questions answered in detail. Poor poor quality care. Complete and utter rip off.they claimed they answered my questions and yet I still have those questions so they did not answer them to my satisfaction.Don't go here.
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March 2020 by Alithea C.
If you're an insurance user who isn't super well-informed about how insurance works in the vet industry take my experience as a lesson, at least a lesson learned for THIS clinic. Having seen previous reviews about the high costs and how they come in for a small thing and end up with a big bill, I was very specific about the fact that I had insurance for the cat needed a place that took the insurance. (By 'take the insurance' I assumed it would be understood the same way as it is in every other insurance process, even CAR insurance- when you have an accident and you file a claim, the repairer BILLS THE INSURANCE... I had no idea what was coming.) After 1-an email back and forth that confirmed they took the insurance and that they would be happy to see the cat for the condition I suspected...2-some phone calls during which I was very specific about instructing her how the billing process works and when doing so that Nationwide would pay them directly, and 3- even gave them a COPY of the claim form (!!) no one said a word to me until I arrived for my cats appointment where they refused to do any of that and told me I'd have to pay up front. Having read all those reviews, I was certain to get this clarified BEFORE my cat was taken back so, luckily, I wasn't hit with a stupid out of pocket before learning the lesson. Welp, back to the drawing board. I won't be going here for services as at best- their phone staff do not listen to you at all, and at worst, their office procedures are deceptive and bait-n-switchy. I'd recommend anyone to go somewhere else.
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November 2019 by Cheri Neier Lister
We have been taking Abby and Max to Holistic Pet Vet Clinic since thry were a puppy and kitten. They are 12 years old today and are both healthy and happy, thanks to the care they have received there. Thanks, Dr. Bob and Dr. Swartz and your wonderful staff for taking such good care of them.
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August 2019 by Ashley H.
Their client care has gone downhill. We used to be patients here for years and have had to make a switch due to interested staff, high costs, and poor communication. Unfortunately, this used to be a great place for natural care, now they just want your money.
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April 2019 by Roxana Negreanu
We always had a great experience! My pet Igor was always looked after and treated with compassion, care and love. Everybody is super nice! Next time I'll have another pet this is our go to Pet vet clinic! Thank you Dr. Bob!
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April 2019 by Roxana Ne
We always had a great experience! My pet Igor was always looked after and treated with compassion, care and love. Everybody is super nice! Next time I’ll have another pet this is our go to Pet vet clinic! Thank you Dr. Bob!
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December 2018 by Rich J.
I am very amused when clients give a great review,say the doctor was competent, their animal got better,with out a lot of excess pill and "extra"expensive "add on" treatment" and then complain about "bedside manner"- Perhaps our animals exhibit more emotional maturity than we do- Oh yes -creating a "mellow environment" for our pets is also part of their treatment plan=- I think the "adults in the room" can take care of their own emotional needs. Everyone works very hard here to treat your pet well and extend their life span without "corporate healthcare" Check it out-
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September 2018 by Tami Coleman
Holisistic Pet Clinic is the BEST! We love their code of ethics. The doctors and staff are top notch. Appreciate all they do for our fur babies!