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February 2024 by Mark moore
I went to H&R Block thinking it will be done the right way the first time. While working with the H&R employee, it was kind of a confusing ordeal, even though my return was very basic. It seemed like the lady had a very hard time doing what she needed and after she was finished, she did not include our kicker check, so she had to go back in and redo it. Then, after that was redone, they could not could not get the discount entered correctly and had to wait three days for that to happen after we waited an additional week trying to get things sent through. The management had to get involved to fix all the mistakes created by the employee. Now we are put back further on getting our refund. I spent an hour and a half on the phone trying to get through to somebody to speak with, and could not get through. All I was hearing was a bunch of static on the other line, no matter how many times I called back. I don’t think I will return back to this facility for taxes again. The stress level is too high and having to return too many times too many problems, and then having to pay too much money at the end still not knowing where I will get my taxes back. I understand a new employee, but with all the mistakes were made, that employee should not be doing taxes. I’ve never seen a manager go through a tax form and fix so many things. Bottom wire can’t trust them to do the right thing unless you watch every step they make and then have to spend time going back and calling them to get things corrected and then again waiting longer for my return. Considering all the mistakes that they made I shouldn’t be charged anything for what they put me through. Just getting some kind of a Discount was a three day hassle, waiting for him to figure it out. Sorry H&R Block I don’t think I can trust you for doing my taxes anymore. This is the time for me to change next to a reliable company.
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February 2024 by cashonna Bentley
Friendly fast and efficient
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February 2024 by Michael Hartless
Made my tax experience very good and easy
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January 2024 by Nicholas “Nick” McCabe
Easy to work with. I always do my taxes here or at some h&r block at least
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March 2023 by Sandy Gilman
I really love my Tax Accountant, Marcia. She does an A+ job of filing my taxes. She is a professional who keeps up on all the latest tax laws and gives me confidence that I am getting every tax break possible. I highly recommend Marcia and H & R Block!
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March 2023 by Alisa Long
Marsha is fantastic! She has been our accountant for several years now. When my husband started his business she was encouraging and walked us through each tax season. She made things simple and far less stressful. Would definitely recommend her!
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May 2022 by Eric Mendenhall
Marsha, my tax preparer, is not only kind, but patient, understanding, funny and quick witted. She makes the process easy and puts me at ease.
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April 2022 by Kelly Mccormick
Nancy and her assisted went out of their way to get my taxes done that were prepared in Utah. They answered all my questions. They gave me and hour of their time which should have only taken 15 minutes had I been prepared. She took me right in without an appointment.
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April 2022 by Danny Ellis
Went to H&R Block in California and HR charged us for two Federal Tax Returns for one year didn't find out till three years later will never go back again
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March 2022 by Rachel Kelly
If I could say 0 stars I would. I scheduled my appointment online 2 weeks in advanced. All I ever received was a phone call and text messaged confirming my appointment leading up to it. When i walked in for my appointment I was turned away saying they didn't have staff to meet the needs. The actual tax person came out of her cubby being super unprofessional saying "there is only 2 of us here. Talk to her" pointing to the receptionist. This unprofessional tax lady was our scheduled tax helper. We walked out and got our taxes done with a different company by walk in and cheaper. The staff was way more friendly at the other company also. Way to not keep your appointments H and R block.
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March 2022 by Thomas Nast
I'm not a fan of the need for the preparer to use my own phone to get digital images of my tax documents. Apparently a scan of the documents do t at the office is not acceptable? Also the cost is too high.
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February 2022 by Sakeena Ligons
Very professional and quick to fix any problem that occurred. Also very reassuring that my taxes will be accepted.
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February 2022 by Marie Bee
It was a quick and easy process. Couldn't ask for a faster process!
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November 2021 by Gail Nehl
Once we got some questions answered, we did fine.
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November 2021 by Martin Medina
The worker was awesome i recommend her for promotion
