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March 2022 by Jonathan S.
This is important and helps explain many of the one-star reviews for all the H&R Block offices in my area:In short, DO NOT use the H&R Block website to book appointments!The hrblock.com website is very buggy and will likely break on you several times. But even if you can get the site to work, it will show you appointments with tax professionals that don't really exist! The website will even "confirm" your appointment, give you calendar invites, and text reminders to you, but it is all fake!I called several different H&R Block offices in my area, and heard that the website appointments are not real. The appointments you make online get dumped into a virtual waitlist that the local offices can't control. If no one is working that day, or if everyone is already booked solid, the system will make the appointment anyway and tell you to come in, even if the appointment is still on the waitlist with no tax professional is available on the other end.If you want an appointment, call the local office or make it in-person. All phone calls get routed through an automated system, but just wade through it until you get ahold of a real person.Do not trust the H&R Block automated appointment systems.
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March 2022 by Casey Sawyer
Great service over all, and friendly staff!
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February 2022 by Ashraf Khalil
Very professional doing my business and very kind and humble listening to my questions.
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January 2022 by Cindy Perez
I just moved so I went to a new office at South gate and this is the first time I've ever had issues there program was down for doing 2021 taxes and then he had to try and do it at home and couldn't finish so I had to go to another office in Milwaukee she was great but I'm upset because Tom from south gate was exposed to covid due to another coworker and I asked him if I had anything to worry about was I exposed and he said no but when I went to the Milwaukee office she explained what happened that he was exposed to covid which means I was too and he didn't tell me the truth so now I need to quarantine and have to miss work that was not right but it's getting expensive to do taxes your company charges more than anyone and I understand for people who have lots to claim and itemized everything but for those of that don't and have a quick return to do shouldn't have to pay that price I'm not happy and very concerned
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April 2021 by Eric Hupp
The process went very well and seamless. Also all the details were covered very well.
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March 2021 by David Tran
Every tax professional is friendly, patient, and great at explaining things in terms I can understand. I've returned 4 years in a row now and worked with 3 different tax professionals, everyone has been great. The IRS has never come back to me to dispute anything with my returns and I believe that's partly due to HR Block being so great!
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March 2021 by Andie K
Trevor was thorough, he explained everything so I could understand the process, and he was personable.
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March 2021 by Dante FernandoDante Zambrano
The specialist who assisted me was very professional and efficient. Besides, he was friendly.
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March 2021 by David Proby
Not being able to compete my return online .
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March 2021 by Michael Haring
A five is a very high number to uptain
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March 2020 by Cheryl Hudgens
Good service and very nice people.
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March 2020 by Todd Fleming
Greg Lifton and associated office people are amazing in Sellwood / Moreland Oregon. They are the reason I will be returning.
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March 2020 by Kemmis Rath
Greg Lifton always helps us understand the process and makes it quick!
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March 2020 by Alex Pyslarash
My accountant was awesome
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February 2020 by Chanel Reeves
Just going off my experience with H&R Block.
