H&R Block offers professional tax services with a focus on customer satisfaction and safety. Customers can set up appointments at local offices or choose the Digital Drop-Off service to work from home, receiving guidance and document uploads through email. The staff is generally friendly, knowledgeable, and thorough, with several reviews praising specific tax professionals for their detailed, honest, and caring approach. Clients appreciate how these professionals help unravel complex tax issues, explain everything clearly, and ensure accurate completion of their tax returns. The offices are kept clean and disinfected, and safety measures like social distancing are followed to protect communities. While most reviews highlight positive experiences, some mention that the cost of services has increased over time. Overall, H&R Block is recognized for its reliable service, knowledgeable staff, and dedication to customer well-being, making it a trusted choice for both in-office and remote tax preparation.
These stars are for Ms. Sandra Johnson, she was such a wonderful person who guided me through faulty headphones and all. Even after 10 minutes of technical issues, once she heard my voice, she was on IT. And even gave me back 20 minutes of my day. If you want to smile while doing taxes then have Ms. Johnson do them!
March 2025
Filing with Ann is super easy and stress free - great customer service and overall experience. Thank you!
September 2024
Mike Bjorn did a truly wonderful job for me on my taxes. He's kind, non-judgemental and thorough. I felt confident leaving the office that my taxes were done correctly and all details were attended to. I highly recommend working with Mike!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
