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March 2024 by kirby urner
Always friendly and efficient. For me, getting my taxes done is psychotherapy.
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March 2024 by Carol Brownrigg
Robert took good care of something I hate doing myself. Totally worth it!
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March 2024 by Pauline Nabayi
Shannon was excellent in service, professional in the way she handled and explained my taxes. Answered questions without fidgeting, while making sure I understood. This is my forever tax person
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March 2024 by Michelle Harris
HR Block on Hawthorne never fails!Friendly, quick, knowledgeable and explain all that is going on.I'll return every year.Thank you HR Block!
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March 2024 by John T
Taxes done right and polite.
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April 2023 by Jennifer Snodgrass
This location is wonderful! 5 out of 5 stars, they are friendly, professional, and efficient. I highly recommend going here for the tax season.
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April 2023 by Chris T
Made me wait while they saw people that came in after me. I had an appointment and confirmed it.
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May 2022 by Stephanie Upshaw
The agent was wonderful, very helpful and great positive spirit!
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March 2022 by kt neely
Betty again made this process so easy.
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April 2021 by Sue Tower
Alford Tran was easy to understand & a great preparer. Many thanks for her help!
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April 2021 by L.S. Cole
Quality of service and the willingness to extend yourselves for my tax needs.
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April 2021 by Crystal MacPherson
Super helpful workers who know their stuff
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April 2021 by Camille Dunegan
Every one was so nice that helped me
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April 2021 by Alex Blalock
It's fast and simple.
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March 2021 by Nancy P.
We would give them ZERO stars if we could. We have been going to H & R Block for 8 years. Betty Bormuth has been our advisor. They have always been slow but then three years ago our information was stolen in a break-in, that should have been our heads up. This year we got our taxes done early and I dropped our taxes off at the office directly into the hands of Betty Bormuth (our advisor). No one was at the front desk at the time. We had a 5-10 minute conversation, she had me sign some paperwork regarding digital processing and said our taxes would be ready in a week. 2 weeks later we got a call from the office assistant asking when we were dropping off our taxes. I explained I had delivered them directly to Betty and if she couldn't find them to call me that day. No call. 2 weeks later Betty called and remembered receiving our yellow folder but could not locate it. Then no word or communication. We next called Dany the branch supervisor. We talked with her twice over the course 2 days. In the first conversation she insinuated that we had never dropped our taxes off- taking no ownership!! She made it sound like Betty was now denying any culpability. The last conversation with Dany she promised to get back to us as soon as she discussed the issue with her supervisor. She gave us her direct line to call. We have called numerous times. Now it has been over a week and she has blocked our calls. They not only lost our taxes but all our personal information!! WARNING DO NOT GO TO THIS BRANCH!! They will take forever, they have poor security and to top it off they could lose your taxes with all your personal information!!
