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May 2023 by Phillip Guevara
The person who FINALLY helped me was lovely, but I got passed around to too many different people and never had a reliable contact person. I sent in my files and weeks went by without so much as an update. If I hadn't hounded them daily for the week leading up to tax day, I'm not sure they would have ever done anything. Also the pricing was not clearly explained to me. The only price quote I received was their standard baseline prices (close to $135 total) and I ended up being charged over $800. Never doing that again.
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May 2023 by cheryl whitfield
My taxes were pushed off onto other employees and it wasn’t until I walked into an office that I was able to get any information about who was performing the job and it’s progress. Corporate taxes and personal taxes this year were difficult to obtain.
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May 2023 by Brett Burns
Very helpful, knowledgeable and efficient on small business taxes that others have struggled with
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April 2023 by Google user
The person who FINALLY helped me was lovely, but I got passed around to too many different people and never had a reliable contact person. I sent in my files and weeks went by without so much as an update. If I hadn't hounded them daily for the week leading up to tax day, I'm not sure they would have ever done anything. Also the pricing was not clearly explained to me. The only price quote I received was their standard baseline prices (close to $135 total) and I ended up being charged over $800. Never doing that again.
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March 2023 by Jason Iverson
Miss Delgado did a fantastic job on my taxes even helped me file the previous year. Would recommend her to all that need tax help she is well versed in taxes.
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March 2023 by Casey Green
Would highly recommended coming to this location! It’s fun and lively! It’s always a joy doing taxes at this location! Ask for Stephanie she is amazing!!!!
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February 2023 by Kelsey Conser
I went this location in 2021 and Ronald Benson did our taxes. When we were there he seemed very disengaged with his work and was not pleasant to work with. When we went to do our 2022 taxes we discovered he had neglected to input all our W2's and our taxes were completely wrong. We called the 1-800 number to see what could be done about this and they set an appointment so I could to talk to the district manager. When I called to ask a follow up question to the location with the district manager I was told she doesn't work there or take appointments with customers. I was then directed to make an appointment with a different location and that they would be able to assist. I took time off work to go to the appointment just to be told the issue was above them and that I needed to talk to the district manager. The person at my appointment tried to call the DM but couldn't get through and told us we needed to keep calling. I finally got through to the number I was given just to find out that the DM isn't in this office either but I was assured she would call me back. four days later and I have not hear from the DM. I called the 1-800 number back and got hung up on. Called again and someone is escalating this but I left w/ little hope and a 17k debt that I didn't plan for due to the incompetency of Ronald Benson, If you get an appointment with him CANCEL. in fact I would just avoid HR Block all together.
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January 2023 by MacOliver Kamonga
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May 2022 by Tara G
I came in a complete mess with way to many papers and Mr Wu helped me sort it all out and helped me know what to do in the future.
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April 2022 by SNOWBVNNY
Toni-Ann Delgado was particularly vivacious n engaging
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March 2022 by Rodney Lewis
Cynthia, our tax preparer, is wonderful and very talented at her job. Please ask for her, you will be very pleased you did.
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March 2022 by Missy Crawn
Quick and easy. Took no time to get a call to come in and sign a few things. Excellent customer service.
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February 2022 by Tristian LeDoux
My husband and I always love working with H&R blocks tax professionals
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January 2022 by Christian Carpenter
Id give 0 if i could because the staff has been giving me the run around for going on 3 days now. I called trying to set up an appointment and the gentleman who answered convinced me not to set up an appointment to file my taces like usual and he convinced me to just drop off my stuff and that hed get to it that day. So i did that. I called the next morning and they told me oops tjey forgot but he would do it at 1130 Nd to call then so i did and they said oops again tjey must have forgotten a second time right?? So they teol me to call at 330 i call at 4 to give them ectra time and guess what? Looks like itheyre going to have to push me back again untill tomorrow!! Its unprofessional and makes you feel like you dont matter. I cant remember the guys name or the lady at front desk but all around bad emoyees the giy is lazy and unprofessional.
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July 2021 by Staci Turner
I filed my taxes in April and still have not received them he block sucks they take a big cut for themselves and then don't pay you
