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January 2024 by Rohit M.
The three things I look for in a sneaker shop are: Inventory, Fair Pricing, and Friendly Staff. INDEX has all that in spades. I had been looking for a specific pair(which they had multiples of) and was able to trade in some existing sneakers in my collection at a fair market price to knock down some of the price. All of this was supported by a staff that was passionate, knowledgeable, and a joy to work with during the transaction. I will definitely go back to Index for future considerations and purchases of grails, general releases, and everything in between.
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May 2023 by nathan gandia
I highly recommend Index for anyone in need of new shoes. The store has a great selection, knowledgeable staff, and affordable prices. It's definitely worth checking out if you're in the market for new footwear.
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May 2023 by Larry Lindsey
I really enjoy going into this store, every time I’ve been in, I’ve been met with the nicest, genuine people, customer service is amazing, they are very knowledgeable about sneakers…I’ve always left with buying something cause not only do they got the best things, always something for everyone…but great deals…thank you for helping an old sneakerhead! Appreciate y’all.
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May 2023 by Keith Corpuz
Shoutout to Mikey, Tee and the whole index team. They always help me with my sneaker needs. They treat me like family every time I go in. You definitely need to come here if you want some heat ???
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March 2023 by S Fantastik
Awkward customer service and absolutely zero vibe. Staff were not knowledgeable or friendly. Sneaker stores are supposed to be a watering hole for the culture. Index is not it.*Proving all the bad reviews wrong with that response? This is a review app - sorry you did not like my review? Where’s the lie? You didn’t address that. Your 5 stars are from tourists and Beaverton dads in Monarchs. It’s giving family $ because the business and cognitive skills are lacking here.
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March 2023 by Bryan Baker
They never answer the phone, I don't live in Portland. Trying to see if they'd take some DS Jordans but no ones answering. Not gonna make a trip to Portland if they aren't doing any buy outs.
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February 2023 by Dan Newman
Best in the city. Helpful team that creates a super accessible avenue to the shoes we know and love along with the one's we have yet to discover.
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January 2023 by HUFL 23
Hands down one of the best sneaker shops period. Every time Im in the Portland/Washington area I make it a point to stop in and say hello and to check out the massive selection of some of the hottest sneakers in the game, if I can't make it in person then I'm always checking the website to see what sizes and new inventory is available. Staff is SUPER friendly, knowledgeable and wants to help. If you are looking for the real deal then this is your spot!!!!!!
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December 2022 by K Desai
I will say, after seeing this place in multiple videos and hearing how awesome this place was, my friend and I had to check it out ourselves. My friend had a really good “assembled” pair to see if they lived up to the hype of being a good authenticator. The Asian dude that authenticated the pair said that the shoe was “authentic.” We were a little surprised by the answer but also not completely surprised. The shoe has real materials at every part, it was just not assembled in a Nike factory. Can’t fault them for not seeing that. However, after reading a review where the owner guarantees authenticity, I was quite surprised. This was my only concern and reason for giving it 4 stars.Everything about the store was great. The guy really knew so much about sneaker culture. The Asian girl that was there didn’t seem like she knew as much but she was still super friendly and willing to help in any way. I really do think they do a good job authenticating pairs, not on them to not catch an assembled pair, it had me fooled too when I first saw them. After talking with other friends that have been to index, what I appreciate about index is that if they are unsure of a pair, they won’t take a chance on it. However, I’m sure there are some one off cases like ours where things slip through the cracks. I guess they are kind of like stockx and goat, can’t always fully guarantee 100% authenticity.
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December 2022 by DatboulDrawlin Un
I’m coming from philly on a business trip and had some time to waste. I’m a sneaker head and google this place. First thing was it was a bunch of homeless tent on the sidewalk front store. It seem like all the business was closed except the sneaker store. Walked in and wasn’t greeted at all. Just 2 staff talking. I ask if they had the sneaker this size and just said “NO”. That’s the only word they said when I first walk in and out. I felt like I wasn’t welcome.
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November 2022 by Anthoney Baker
Index has the best selection of Jordan’s in all the land. Located right next to the Chinatown police prescient a block north of Dixie’s tavern in Oldtown, this spot has it all. Such a good store to have in the neighborhood.
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November 2022 by Gus R.
I had to visit this place while on a work trip and I did not regret it. They had a huge selection and everything was well kept. The staff was super friendly and helpful, I spent a good amount of time looking through what they had on their iPad. They were pushy, or standoffish. They let me look things up and pick out what I wanted. Will for sure visit again in person or online.
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October 2022 by Sheilly Valenzuela
I don’t ever leave reviews but whoever the owner is, you should offer your staff a training on how to be friendly and welcoming. Great selection of shoes, employees not so much.
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October 2022 by Evan Brown
Without a doubt the best shoe store in Portland! Been selling & buying here for years and always treated like family.
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September 2022 by M Beatty
Brought my son in to get so new kicks. The 2 guys that were behind the desk greeted us and asked what we were looking for and what size we told them the size we were looking for. They both proceeded to tell us to pull up their website and find ones we liked there. We did which still.kimd of odd when your in the store. The 4 sets of shoes we showed on the website we were told oh those have been gone for months. I asked so what shoes do you have in his size and was told we don't really know. Come on really?
