July 2024
This 5 star review is meant for Mr.Jole.
I arrived and instantly asked for a supervisor. I may have came across frustrated. He was patient and understanding about my mother's tax situation.
Mr. Jole was more helpful than his supervisor. He ended up submitting the forms to the IRS for us.
Thanks Mr. Jole!
April 2024
A friendly staff patiently researched my case and agreed with my explanation. They couldn't solve my problem because someone else was already working on it. So I just have to wait.
March 2024
The IRS was not crowded. It took around a 10 mins of wait time. The person who attended was very helpful and answered all our queries with utmost sincerity. It was overall a smooth experience.
