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March 2024 by Susan Reagel
My mom had a complicated tax situation this year, and Meiya Luo talked us through everything and really put our minds at ease. It was quick and easy setting up the appointments to come in and the staff is helpful and friendly. A big recommendation from us!
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March 2024 by Kari Wilmshurst
We had a wonderful experience having our taxes done by Jackson Hewitt's, employee Meiya Luo. She is so professional & knowledgeable. Meiya was able to answer all of our questions. Meiya made having our taxes done a pleasant experience.
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March 2024 by Kina
Rates are to high. Tax services should be to help guide people to filing correctly....Not fleecing them! A reason for jacking up the price should never be explained to a customer as "we don't like doing these". Claiming a dependent shouldn't be explained like this, if you do it through us it's ok, but if you do your taxes somewhere else probably not. I felt totally like I was being scammed and my situation isn't anything out of the ordinary nowadays.
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March 2024 by Sangku Fade
Had a great experience filing my taxes today. Mya was really respectful and great help. Steven’s the man he helped us out. thank you both very much
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March 2024 by Tou Vue
BEWARE! At first Hemant was very professional. I went ahead and filed with Jackson hewitt for the 1st time. Everything was going smoothly. I rated a 5 star for his service. Per Hermants advice he suggested that my parents file through him as well. He had their information on hand. A couple days before their "initial" meet my parents had a change of heart and wasn't willing to pay the high price for filling. So I called to cancel the appointment. During this call things changed drastically!!!! Hemant went crazy! It was like a light switch! From 0 to 100, he made me feel like I was his worst enemy. The fact that we didn't want his service is our right not his. He went on a rant about wasting his time and taking his advice for granted! He even went to tell me that I should pay him $200 for his time. The amount of animosity was unreal! I told him this isn't professional at all and even apologized multiple times. But its my parents rights to have their taxes done by whoever they want. And it's Hermant job to give advice and opinions not to dictate. At this point he seem to care more about making a couple dollars out of us and disregard his image as a tax "pro". I hope that it was just a bad day for him and be done with it. Regardless, a tax consultant should never ever speak to customers like that. Me and my family will not be returning to Jackson Hewitt ever again.
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April 2023 by Citlali De la Vega
Super Helpful! Most definitely going back !
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April 2023 by Becca Lyons
Stephen was incredible! He knew solutions to all my questions and he did such a great job that Mike tax amount was a wonder! What a great representative for your office
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April 2023 by Kerri Lynne
Appointment was easily made. Steve was very nice and walked me through what he was doing and asked a lot of questions. Seemed very knowable about what I needed for the sale of my home. I was out in an hour.
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April 2023 by ZArlene Zito
Steven Axford was so nice and explained everything so well. Definitely coming back and recommending to all my friends and family
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April 2023 by Rashawnda Lewis
Great experience in preparation of my Difficulty of Care form so I could get the most back from my tax return refund!! ??
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March 2023 by Dylan Higgins
I used this location for tax help the past two years and got excellent service each time. Steve assisted me in 2022 and Meiya in 2023, and both were very professional, friendly, and helpful when my taxes were a mess. Easy to recommend this location.
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March 2023 by Craig Campbell
I brought in my overwhelming 5 years of taxes to Meiya Cuo, who was able to get all my taxes submitted before a tight deadline I received from the IRS. In two visits we (she) was able to get everything done and even expressed mailed both to fed and state. Thank you so much for helping me with all this baggage. I feel relieved, and promise to keep up on this going forward!
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March 2023 by Tekkie incrementer
Saturday, March 25, 2023, My Jackson Hewitt representative, Steve, was very experienced, very knowledgeable, efficient and had my 2022 taxes completed in 2 days. Mark
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March 2023 by Linda Creamer
I went into a Jackson Hewitt office to check into getting my taxes done.I was greeted by a tax preparer and He said he had time available to do taxes right then.I agreed to do them and He was very curious and answered any questions I had. Taxes were done in a timely manner and I would use Jackson Hewitt again.Sincerely,Linda C.
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March 2023 by Erin Stevens
Steven helped us file 2021 and 2022 and has been great every time. Everything was super easy and made taxes feel alright
