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February 2024 by Rebecca Smith
I always get treated well here! Staff is amazing
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January 2024 by Bernieta Sherman
Every thing went well except they did not have a replacement cabin filter for my car: The filter was extremely dirty with dirt and leaves. They did not show me or confirm that they cleaned it up some before putting back into my car.
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January 2024 by Jeanette J.
I requested an oil change at Jiffy Lube on 3240 NE Sandy Blvd, Portland, OR. They did a quick, thorough job at a reasonable price. They expressed concern that I needed a radiator flush and fluid change. I opted out, but after thinking about it and noticing concerns with my car's overheating, I came back the next day and asked them to flush the radiator. They carefully explained the procedure and finished it in slightly more than a half an hour. I then took my car across town and went up to 500-foot elevation, which usually overheated my car engine. Long story short, the engine did not overheat, and their advice and quick action in advance of a possible ice storm this weekend (1/8/24) undoubtedly spared the engine of my car. Kudos guys!
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December 2023 by Mojtaba Azadi
there are whole bunch of side fees when you want to change the oil that they do not mention. They put back the cabin filter upside down after I told them I don't need it to be replaced. I got tire pressure alarm after leaving (and now it is not a calibration issue) and had my brake make noises as well... They said my skid plate is missing which is probably taken out there last time I was there and they forgot(?!) to put it back. Not going back ever again!
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December 2023 by Oliver Lee Pelayo
I arrived a few minutes before opening, the staff welcomed me anyway and made me comfortable in the waiting area. They did recommend services after running diagnostics and they offered it without pressure. When they didn’t have the parts needed for that service, they quickly sent a runner to get it. They were very communicative, keeping me abreast with how far they are from finishing the job. They handled the customer service aspect very well. They addressed each customer by name, they held the door for me when I go in and out of the waiting area, and they held the door to my car as I left. Joshua and his team got it all down, they are the dream team.
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December 2023 by Ara Serjoie
I needed to have the rear blinker light replaced on my vehicle. The staff here were extremely efficient, friendly and informed. Job very well done.
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December 2023 by Evē M.
We went here to have our oil change. Looks like they make it a habit to unscrew everything and make the cars malfunction so that you can bring your car back to them. We know are car is ok cause we just had it fixed. But once we brought it to Jiffy it started acting up. Our car wont start often, we called our road assistant and they say that they never tighten the screws on the battery so thats that, we thought it's just that. Then today as my husband was about to pick me up the car acted up again. This is a really bad Gimmick that they're doing. It could blow ur cars up. Will never coming back here again!
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November 2023 by Fyou
I'd give 100 stars if I could, Josh was amazing! He helped me out with repairing my headlights and saved me a ton of money. I highly recommend the team at this location !
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November 2023 by Elizabeth Sandell
I was in line at bay 1, and it finally cleared. Yay, my turn to get my oil changed, right? I went in the shop, waited, and then instead of pulling my car into the bay, they pulled the car that had been waiting at bay 2 and put mine back in line at bay 2. No explanation, no nothing, they just suddenly changed the rules on me. I dunno, did she have to go deliver a baby? They could have at least explained that to me. I had to get to work myself. Needless to say, I had no desire to stay there so I got in my car and drove off. I don’t recommend this place because they seem to randomly deem other people more important than you and won’t honor your place in line. Never going back, will just go to the dealership where they make and honor appointments, even if it’s more expensive ??♀️
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November 2023 by Hallie Jay
i was in on a tuesday late morning and they were pretty busy but the whole crew was great.admittedly, i don’t use jiffy lube a lot but i’d definitely come back to this shop. i enjoy that this whole team was making jokes and having a good time.
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October 2023 by Stacie Mc
I've been sitting here for 22 min, listening to some woman named Stacy use foul language, her and her coworkers are talking so much negativity about some Man named Josh that works here, I'm sitting in my car waiting for them to do my oil and they are eating. This is madness, the MOST unprofessional location I have ever visited!!! I'm leaving this review while they are " working" on my car. I'm scared they are not going to do things correctly, they are so distracted by all the chatting about how they couldn't find their cigarettes last night, visiting their mom,Thier addiction and recovery . I'm appalled this type of behavior is tolerated never will I will return or recommend this location!!!! YIKES. And definitely get a break down of charged. I was quoted my oil change starting at 60 something and it ended up being 90 something. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD!!!!
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September 2023 by Micheala Yates
This was my experience a few months ago. Oil change was good and they let me know a few things about my vehicle but when they installed my windshield wipers bad idea. The person said he should redo it but I was pressed for time smh. A few weeks later they are horrible and my boyfriend ends up replacing them. I contacted the shop and there was a warranty on them but I didn’t have time to take it in. I’m a very busy person which is why when I pay for a service I want and need it done correctly the first time because I don’t have time to make several visits to correct peoples mistakes. I need an oil change today and I’m debating if I should just go for that idk I don’t care for the jiffy lube near my house either. I might just ask my boyfriend
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September 2023 by PeterSu Copley
Jiffy lube does all my oil changes. I like having my service record all in one place. I don't like the pressure to upsell the services, but I know how to say no.
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September 2023 by Peter Copley
I get my oil changed here for ease and record keeping that let's me see what the health of my vehicle is.
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August 2023 by Ryukomytoy
I only went here because Valvoline was busy. I had to return after getting an oil change 30 minutes later because my oil levels were low and I all got was a sorry. I went to Valvoline on 8/3/23 and was told I had oil leaking because they didn't screw on my oil filter on correctly. Garbage shop.Service: Oil change