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February 2024 by Rebekah Anthony
I showed up on a Sunday morning right when they opened and it took a little bit for them to get set up because there were a couple of us, but they were kind and courteous nonetheless. They have a little waiting area that's nice in case you don't want to wait in the car. They changed my oil and even vacuumed the floor which I really appreciated. My only gripe is that I asked how much it would cost to replace my windshield wipers and they said $39.99, but did not mention that it was per wiper. I found out at the end. I didn't mind because I needed it done, but it would have been nice if that was made a little more clear. Would definitely come back next time I need service.
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February 2024 by Paul Meade
Excellent, they did just what I asked and didn't try to upsell me, which in the past has been endemic at some sites.. Efficient and friendly staff.
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January 2024 by Thien Joshua
Went in for a check engine light knowing oil was a part of the problem. Very quickly and with much knowledge, Sky was not only able to assist me, but also help resolve and solve what may be the problem. Jiffy gets the 5 star solely based on Sky's customer service, speed and knowledge. Thank you very much Sky!...thank you Jiffy lube
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January 2024 by Robert Stabbert
Your knowledgeable staff helped with a warning light and after reading the diagnostics, recommended a fuel additive that cleared the issue immediately.
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January 2024 by kacie mcgill
This place is the biggest joke in the world. My husband is a travel nurse we were in Orgeon. He recently took a job in Philadelphia as we are about to have a child. Before we headed home we got an oil change done here. We drove it home no complications and then one day our engine was bumping and the check engine light went on. We took it to the Nissan dealer who told us our engine seized due to an oil change being done incorrectly. The dipstick was not put back making the oil leak into the engine. I called jiffy lube and putIn a ticket. The manager, Mike Buchanan, informed me that he researched my vehicle and he knows a sensor should have gone on cause the report from the Nissan dealer stated low oil ( it did not say how low the oil was , so I'm confused about how much research on a 2018 Nissan pathfinder indicates how low my specific oil was , but know it all Mike with the great life managing jiffy lube knows). He then told me that the warranty only covers 3000 miles ( which is totally understandable if the job was done correctly ) however, the intelligence of the workers here is much like their manager and they didn't put the dipstick back in the proper place. Then Mike told me that it was us who messed up the dip stick cause we should of check our oil before our drive back to Philly. I'm not sure about anyone else but when I just get an oil change in preparation for my long drive back I assume the workers at jiffy lube would of handled that( pretty laughable he thinks his customers should double check his technicians work.) Finally when I informed him I would be writing reviews and opening tickets back up until this is fixed her told me he would try to get the review taken down and I was talking in circles and when I said I work in advertising you can't take down reviews you said he would say I was 2800 miles over their 3000 mile warranty, I guess he forgot his research on my vehicle since it says oil should be set changed every 6000 miles. Also, the warranty shouldn't be in effect when the job is done incorrectly. We are trying to get start a with new chapter in our life and these people are helping us by destroying our engine and making us get a new car while still having big payments on this one. 1000000 percent would not recommend going here !!
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January 2024 by Candice Ashmon
The service was efficient and fast, no wait time. I have an issue with the two men I communicated with. They both talked very fast, loud and aggressively, like circus barkers.It was like they were trying to sell me something, but I was already buying it! It was difficult to understand them, off-putting and annoying.
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January 2024 by ASSAD ATTRACHE
Excellent
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January 2024 by Morgan Holliday
Always a great experience when I come into this location, all the the people are very friendly and always know information if I have questions.
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December 2023 by James Sage
They're the best here! They know my name (Norm!). I don't give kudos usually, but they deserve it.Again, they always know me, and let me in last minute for brake service.Appreciate all of them! 12/9/2023 Edit.
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December 2023 by Erin Madison
Great service and communication about my options! Everyone was friendly. Oil change took no time at all. Seems like they are honest and want to help you out. I'll be back!
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November 2023 by Mackenzie Stewart
The mechanics did not fill my coolant at my last oil change. My heater stopped working and my car was overheating. Ford quoted me $180 just for the diagnostic, but fortunately I had a mechanic friend suggest I check the coolant first. This isn’t the first time Jiffy Lube has caused issues with my car. I’d look for local mechanics and not huge franchises.
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October 2023 by Megan Eden
The guys were all so great! Super friendly but didn't feel like cheesy salesman vibes! I will for sure bring my car back here again!
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September 2023 by Kay Dawg
I have a Ram 1500 ecodiesel and by manual it takes 30 minutes to drain all the engine oil. When I pulled to this location I was told, "We're not going to keep it in the bay for thirty minutes."
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September 2023 by Allison Burkett
I had some recent brake issues that developed on my way to get an oil change. The team at the Barbur blvd. location took great care of me and provided excellent service. They were kind, helpful and transparent with the diagnosis. Thank you all! Would highly recommend to a friend.Services: Air & cabin filter replacement
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September 2023 by Victoria Lindsey
The techs are wonderful! They are respectful, kind, courteous -- can't say enough good words about them! I feel really comfortable with this Jiffy Lube. As a widow on fixed income, I need my 8 yr old car to keep running in good condition! I know I can trust my car to this location.Service: Oil change
