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June 2025 by Lynda Allsop
Love the service you get on the 92nd Powell jiffy lube the people are very personable and nice. Thanks Herm
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June 2025 by Pat Franco
They were quick easy and professional
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June 2025 by amberTrichome
I’ve been coming here for years, but this last visit was a disaster. I came in for a thermostat replacement, oil change, and tire rotation — quoted around $310. Halfway through, they tried to upsell me to a $700 job for the thermostat housing (even though they originally said it came with the thermostat). I told them I’d do it myself. They went ahead with the partial work anyway and charged me full price.
A few hours later, my car broke down — they left the alternator’s main connector unplugged, causing the battery to die. The tech even noted a different plug’s clip was damaged, meaning they knew what they were doing. I could have been stranded in the middle of nowhere.
They never provided a written estimate, which is required by Oregon law. No authorization signature before work began. This place has a history — they previously tried to sell me rear brake work without even opening the drum, and replaced both front calipers when only one was bad, then charged extra to bleed the brakes.
Avoid this shop. They cut corners, push upsells, and their negligence can leave you stuck or worse. I’ve filed a formal complaint and disputed the charge with my bank.
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June 2025 by Virginia Tinsley
Herman and his staff on 92nd and Powell provided excellent service on my car. Fast, friendly and professional. Made a mundane chore enjoyable! Thank you Herman and all employees at Jiffy Lube on 92nd and Powell! A service well done and appreciated!
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June 2025 by patti pavlacky
The service was great and the air conditioned waiting room was much appreciated.
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June 2025 by Don Weber
SCAMMERS!! Advertise synthetic oil change $109 but when you go in they Refuse to do it for anything less than $209
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May 2025 by M. Gilley
The mechanic in the pit actually talked to me and warned me that my manifold was covered in oil, likely indicating a leaky gasket. He snapped a pic and texted it to me. I really appreciated this.
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July 2024 by Gloria Warner
Friendly, fast and not pushy.. Appreciate that they don't try to force other services or products on people. Very professional.
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July 2024 by JakefromStateCiTy
They said they vacuum the car.
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June 2024 by Lara Worcester
Awesome service that exceeded expectations. The guys were kind and welcoming. Service was completed in 15 minutes. Jake even offered to removed stubborn tree sap and glue from my windshield at no extra charge.
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June 2024 by Rick Donaldson
Excellent service from Jake and crew! Keep it up!
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June 2024 by John Mushlitz
Friendly and fast staff. The usual attempts to upsell products. But not a big pressure.
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June 2024 by vanxuanxt
They turned me away because I was using a pre-paid certificate. They blamed their system for being down. So lame
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May 2024 by Andrew Featherston
They were great. Super fast and friendly. Thanks!
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April 2024 by torria lee
1st time at a Valvoline! Excellent service! Chris, was very helpful showing me my dirty filters! Thanks y'all!