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February 2024 by John H.
At Jiffy Lube, I received outstanding customer service during my recent oil change for my 2020 Ram 1500. Airel led a knowledgeable and genuine team, including Rob, Nate, and Joey, who not only performed the service efficiently but also provided honest advice on upcoming maintenance needs for my truck. Their professionalism and transparency have ensured that I will continue to trust them with the maintenance of my vehicle.
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February 2024 by Neerav Shah
I would give this store 0 stars if i could - worst experience of my life. I came in for an oil change that was advertised for $79.99 outside the store only to be told that the bill would be $103 as they were starting the service. When i asked I got two different stories. Story 1 was that it was not their sign and Story 2 was that it did not include extra fees such as a delivery fee and a 4x4 fee. In the end, I had them put the car back to its original state and drove down to Xpresso Lube where they did the oil change for the advertised price of $79.99 and the Xpresso Lube even threw in a 10% discount. Stay clear of this Jiffy Lube unless you enjoy paying upsell and bogus fees.
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February 2024 by Ana Yorkston
Best day ever! I recently had my oil changed at another Jiffy Lube location. I was driving on the freeway when I noticed a terrible screeching sound coming from underneath my vehicle. Thankfully, I was able to get my vehicle in to the Cornell location right away. Rob was the one who assisted me and he immediately noticed the skid plate was hanging loose, and reattached. (probably from the oil change I just received elsewhere.) He also noticed that the sound was coming from my brakes and most likely needed replacing. They were able to work on my vehicle to replace The brakes on the spot. Rob and the Jiffy Lube crew began on the brakes. I received a phone call within minutes of leaving to let me know that they found a rock between the rotor and the brakes. And that was what caused the awful sound! Even better news, I didn’t have to get my brakes replaced quite yet! Thank you, for speedily assisting me and my vehicle as well as the honest service this afternoon. Highly recommend, and will use them in the future if I’m in Oregon!
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February 2024 by Susan Brody
I found an Oil leak on my garage floor. Wasn't sure if it was from my car or a "worker" I had repairing a water leak in the garage ceiling.Jiffy checked it out for me -- said I didn't have a leak and were nice, prompt and efficient. I will be back another time. They also do DEQ Permits --so keep that in mind. Closer than going to DEQ off of Sunset Highway.
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February 2024 by Devin Downing
Rob and the crew took good care of me. No complaints. Didn’t get the vibe they were trying to add in a bunch of inessential services
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January 2024 by ED FLORES
Had a family road trip from Canada down south to San Diego and Vegas. Went back up oil needs to be change, I was close by at this location in Portland NW CORNELL. I walked in early morning, lady in charge ARIEL was very polite, helpful, kind, honest and specific on what's appropriate to be done. Derek, Avery and Joey at this location were all great. Got the work done within an hour! Job well done! Went back home in Canada safe and no issues. Bless your heart.
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January 2024 by Carmelo Lopez
Great service and techs were very friendly
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January 2024 by Px05119
One of their techs has been using my email address for multiple vehicles, spamming me about check ups for cars I don't own, with random names attached. Would never recommend a shop that allows that!
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January 2024 by Guenter S.
We actually live close to this one - but I had poor experiences in the past and usually get GREAT service at the Imbrie location. Due to the winter storm coming in, I wanted to put on 2 much better tires on my truck - just to be safe. I asked when to come in and I was told Wed after 12 - which I did. There was 1 car getting an oil change - otherwise dead. The new manager "Karen" told me that she couldn't do it - then she corrected me that the guy who told me when to come in wasn't her manager - SHE was the manager.... When I started my next sentence, she just waived "bye, bye a have a nice day". Avoid this place like the plague - waste of time!
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December 2023 by Niko Zuellos
So fast and gave me a recap on how everything under the hood looked
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December 2023 by Jimi Clarke
Very high priced even with coupon. They forgot to reset maintenance due warning on dash
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December 2023 by Jim Lynch
Can't say that my experience today was any better. I tried to give this location another chance. Quoted $126.32 for just oil & filter ( a Honda Civic). I know prices have gone up all over but this is not even competitive. My guess is that this review as well as others is just the cost of owning a business. My 4 vehicles won't be serviced there in the future. SMH
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December 2023 by Kyungho Lee
This place is the best Jiffy Lube ever!Highly recommended.Super friendly and nice service.
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December 2023 by Ryan Bamford
Quick service, polite employees. Would return.
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December 2023 by Jim L.
quoted $126.32 for an oil & Filter only for a 2010 Honda Civic. Not the crew's fault. Perhaps these were special Sunday prices. This is not even close to competitive pricing in the area. Disappointed to say the least as I tried to give this location a 2nd chance. Shame on me.
