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April 2024 by hannah league
Came here after someone had placed an AirTag on my car and was tracking me, police officers told me the best thing to do was get my car searched good, I called them up and they said they could do it, I show up and the older gentlemen comes out, looks under my back bumper for two seconds with a flashlight, I literally looked 10x harder and longer than this guy did, and states he doesn't see anything on my back bumper and just wrote me off. There was another younger guy working who brought up maybe putting my car up to look more under and he completely ignored his coworker. The lack of concern and care for my safety was absolutely crazy, the amount of being blown off I felt in that moment and like I was making it up was so upsetting, he even made a joke about it maybe being an ex. Thankfully another place actually cared about my safety as a women who lives alone and that my location was being tracked, they took the time to find it for me after this experience.
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March 2024 by Tammi McDonald
My faith in Les Schwab has been restored! After three recent bad experiences at the location close to our house, I decided to call the Broadway location instead. From the first phone call, I knew I was in good hands. Unfortunately for my pocket book, I needed a new set of tires due to a sidewall nail puncture, but the crew was super helpful with pricing and expertise and had me ready to go in just a couple of hours, even made time to replace the battery asap.Great service, friendly staff!!Thank you so much!
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March 2024 by Brian Duby
Used to be my go to place, but they try to sell you tires claiming the tread is worn too much. That was true with an old tire, but the one we brought in today had 5/32" of tread and they claim I need new tires. I won't shop here any more!When I showed my partner the depth of tread with a micrometer, she felt they did it because she was woman and wouldn't know any better.
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March 2024 by Josh M
Fast friendly even when super busy.
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March 2024 by Emily O'Bryant
I can’t speak highly enough of this place and how kind they are, only place I will take my car.
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March 2024 by Tauna
Wendell at this location is a ROCK STAR! I blew out one of the tires on a loaner car when I hit the curb. I was not having a good day and was stressed out. I came by the shop and a slender woman with very long dark hair behind the counter showed me no love, compassion or empathy and was very matter of fact in her communication with me told me it would be at least 2 hrs (this was already in the late afternoon) and sent me away (no stars for her).Luckily for me, Wendell saw me walking back to the disabled car and asked me if he could help me. I told him the story and explained I needed to return the vehicle but needed the spare put on and that the woman behind the counter told me it would be 2 hrs. He went in and asked his manager Ivan if he could help me and was given the green light! I was so happy and relieved. I told Wendell that he had no idea how much he helped me this was on Thursday 3/14. He’s truly a guardian angel and a hero! He took the busted tire off, wrapped it on Les Schwab plastic and got my spare put on so that I could safely return the car. The time Wendell took to help me meant the world to me. I also want to thank Ivan for giving Wendell the permission he needed to help me right then. As for the woman behind the counter, I hope she can treat customers better in the future. She saw how stressed I was and showed no kindness or compassion to me. Fortunately Wendell was there and saved my day! It’s employees like him who make me a loyal customer! He truly is an awesome and amazing person! I’m very grateful to him. Thank you Wendell!
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March 2024 by Matty Sumida
I can't speak more highly of this business. I went in to get my passenger rear tire repaired. Check-in was a breeze and the woman associate who checked me in was nice and all business (clear direction on where to park my car, leave keys etc). When I arrived back at the shop about 40 minutes later I was told that there'd be no charge and I was set. They took out a screw and repaired it for free.I wish more businesses went about their business this way. Smooth operation, went above & beyond for customer. I will definitely be giving these folks my business. You should too.
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March 2024 by Mobile Metanoia
Helpful, quick, and quality service. Got some great tires for my van at a reasonable price. Definitely recommend.
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March 2024 by Kelly Marshal
Drove to the esteemed LesSchweab for an oil change and they Refused my service. I always go to the location on Sandy and they are happy to change it but not this location apparently Will be coming back.
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March 2024 by Ina Avendano Howe
Love these hard working mechanics that stop more important work to assist drivers with a little air. They also pulled a nail plugged the hole and changed me nothing. I didn't deserve all the love. Thanks!!
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March 2024 by Jim Ashby
Absolutely amazing. Desk staff is the best and Mark was an absolute gem. Knows his stuff and was the nicest guy ever when he checked out my suspension problems.
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March 2024 by Jeff Aranda
Always get great service from the desk and technicians. Never feel like I’m getting a bad deal here
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March 2024 by Pipa Munns
Took my car in to have the battery charged and checked one morning. Had to call them that evening to check on if it was ready and was told it was. When I showed up I was told I owed $250 for the new battery they put in. No communication whatsoever and when I tried to question it I was told to pay or I couldn't get my car back. On the receipt it say I dropped car off at 8:30 and at 10:00 I authorized the new battery. That is completely false as they never once called me after I dropped it. That also shows they didn't even bother to charge and check my original battery as it would've taken them longer than 90 minutes to do so. Beyond upset about the whole process and lack of any type of acknowledgement or option for me besides having to shell out $250 and they get away with this practice.
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March 2024 by Sarah Arnold
Creeps
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February 2024 by Jay Freedman
Every time that I have showed up here staff have been super helpful and informative... highly recommend this Les Schwab
