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September 2023 by Molly D.
I came in to try on a couple of items that I had seen on their website. The employees were really nice and one of them even started a fitting room for me while I was shopping so I wouldn't have to carry the clothes the whole time. There was a backpack that I wanted online but I didn't see any out in the store so one of the workers went and looked in the back and found one! I really appreciated the employees that went above and beyond to help me out
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August 2023 by nourii
10/10 All of the workers were so nice! This one cashier, i dont remember her name but she had black hair and looked abt 17-19, she was so nice! I loved her! She made my day, bless her heart <3
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June 2023 by Nathan Daley
Super friendly staff, great location. They recently moved to a new space in the mall and it is really amazing. The store is well designed and feels pretty high end. The quality of their clothing is simply unmatched. I almost exclusively shop here for workout clothing and have started recently buying everyday wear as it’s comfortable and breathable as well. Highly recommend this location!
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June 2023 by Rick Ruler
This store is very good. They hired many people to help you out. So it seems like you were bumping into salesperson everywhere you turn. But that was fine cuz they got a lot of help but the products that we were trying to find. Seems that the people they hired really like lulimon seeing if they just started working there. They seem to know the products which was good.
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April 2023 by DP
Lululemon just lost a long time customer. The sales staff and customer support is beyond horrible. The lady at entrance seemed like she was forced to stand and greet people with most unpleasant face to start with. I came to the new store knowing what I was buying. I wanted to try the pants before I order online, hence the store visit. The sales lady just straight ignored initially and then walked pass me as if I was not there. She gave a look as if she was doing me a favor selling something to me. Overall, I would not recommend this Lululemon store to anyone. The unhelpful staff alone makes for a frustrating and unpleasant shopping experience.
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March 2023 by Rashi T.
The Lululemon store at this particular location is pretty great . First of all really big spacious location and second ,While customers usually have a good idea of what they want when they visit here, the store's employees here take it up a notch and offer recommendations to enhance the experience. The product offerings are of typical Lululelmon quality, which is great, and I have had clothes that have lasted me years inspite of me not taking any exceptional care of them . Prices are definitely high but these are quality pieces .The colors are always in -season but you can never go wrong with the classics and the material. I agree that other brands and specially some on Amazon have comparable quality on a very lower price but if you compare the fit and the overall look , I don't think it will be a hard time choosing which comes out much superior .
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February 2023 by Victor S
We came here and there’s a good selection of clothes for men and women but the employees just walk past you as if you’re not even there don’t even look at you, I needed a fitting room but the employee just stared at me not sure why then told someone else to open the door for me and didn’t even answer me, at the checkout part the employees seemed annoyed to be there and were not pleasant at all, compared to the Bridgeport location it’s a big difference.
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January 2023 by Mariana O.
I went in to pick up an online order and the cashier was really really nice but this review isn't for her. It is for the person who retrieved my order for me. They were really snooty, didn't really make eye contact and kinda had an attitude it felt. It made me not want to shop there anymore considering they gave off this vibe that I didn't belong there. Also, pretty much every other employee was talking amongst themselves and gossiping.
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November 2022 by kaylie greene
Not one to complain but customer service here is beyond horrible, went in for a return and was told they were going to order what I wanted and have it sent to a different location to pick it up. Never Received an order confirmation email and when I asked the girl who worked there about not receiving one she shrugged and said to wait. Come to find out my order was never even placed. So I called the store to let them know and she said to call customer service and see. I asked if it was possible she sent it to the wrong email and she responded with “yeah that might’ve happened “ and then hung up. So not only did I not get an email I probably won’t be Receiving my leggings either. Do your self a favor and go to any other location than this one. Pretty sad that one of my favorite stores has such poor employees that work there.
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November 2022 by Kimi
Awesome place, the clothes were displayed very nicely and the staff is very friendly.
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September 2022 by Jazmin Fuest
Saw a pair of shorts that didn’t have a price on them. I asked the employee how much they were since the price was marked out. She informed me that someone may have bought them as a gift and scratched it off themselves and she could put the price on them which was $88 if I wanted her to. I said “Yes.” She then came back and asked “Are you going to buy them?” Which I said yes to. I’m not sure why she needed to ask time that. If I had already asked her to put the price on them. Overall the customer service here sucked. I’ve been several occasions and it’s always a hit or miss. Some days, some employees will greet me with a smile and call be my name. Other times, it’s situations where I feel uncomfortable like this one.
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August 2022 by N F.
Awful manager who won't do a charge send for the belt bag bc she said so. The associate at the downtown Portland store actually directed me to call this branch because she was confident they would have the belt bag in stock (they did; they had 4 pieces) and they would do a charge send without any issue. The elitist attitude of the manager needs to go. She shouldn't be managing if she doesn't know corporate policy. I ended up calling the LL store near my home and they were able to do a charge send without any issues. In fact the associate at the Pasadena, CA store was aghast at the attitude when I told her my experience from this store. I don't recommend this branch. Go to the downtown Portland location if you want great customer service.
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July 2022 by Jazmin Gutierrez
Saw a pair of shorts that didn’t have a price on them. I asked the employee how much they were since the price was marked out. She informed me that someone may have bought them as a gift and scratched it off themselves and she could put the price on them which was $88 if I wanted her to. I said “Yes.” She then came back and asked “Are you going to buy them?” Which I said yes to. I’m not sure why she needed to ask time that. If I had already asked her to put the price on them. Overall the customer service here sucked. I’ve been several occasions and it’s always a hit or miss. Some days, some employees will greet me with a smile and call be my name. Other times, it’s situations where I feel uncomfortable like this one.
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July 2022 by Joe Dirt
16 July 5pm Apparently the staff is to busy chit chatting with each other to acknowledge customers.
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July 2022 by J B
Believe it or not, they have the best business casual pants for men.
