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October 2022 by KEASHA KIRKLAND
Rachel is the BEST. If you want someone who cares about the health of your lashes as well as helping you wake up Beautiful Every Morning with her Lash Skills well look no further she’s the EXPERT!!
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October 2022 by Annie Nguyen
I only trust Rosie to do my cut and color! I’ve been going to her for as long as I can remember. She’s honest in her opinion while respecting the cut or color choices that I may think I want. She has never let me down in her work…. I highly recommend her! Definitely book ahead as her schedule gets pretty busy!
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August 2022 by Google user
Do NOT let Rosie process your hair with color! If I could provide zero stars, I would! I came in with natural, non-colored treated hair and requested that Rosie (the salon owner) provide a natural-looking, soft balayage. Rosie promised the balayage would be natural, soft, and include sun-kisses highlights around my face. As you can see in photo #1 I instead got tiger stripes in my hair and bright blonde, thick, non symmetrical chunks in the front. The owner apologized, offered to fix it, and even texted me that she had never had this happen before. I gave her an opportunity to fix it, and she instead turned the front of my hair orange! She once again said she would fix it, but instead stripped my hair, and it is still orange, but now includes blue and a silver color. Remember, my hair was NOT color treated when I went to her. I informed Rosie via text that my hair is ruined and that I will be working with a color educator in Portland to fix my hair. Rosie once again apologized, offered me free product to help. I declined and requested a refund, since she botched my hair. Rosie then declined my refund, changed her tune, and texted that she gave me exactly what I asked for. Lucky for me, consumers have rights, and my bank took care of the situation when I provided proof of photos, text messages, and calls. DO NOT GO TO ROSIE UNLESS YOU WANT YOUR HAIR RUINED. Photos are attached to show her awful work.
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July 2022 by Michelle Kelley
Rosie is a true professional stylist! She has years of experience and it shows. I will refer her to all of my friends with confidence.Services: Hair coloring
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November 2021 by Trang Nguyen
Rosie is an amazing stylist and I highly recommend her. She's honest when letting me know that the hairstyle or color I found online may not work with my current color or hair texture. For clients who blames the stylists on that after being warned, that's really on them and they shouldn't blame anyone else. Rosie always delivers and exceeds my expectations. I get nothing but compliments on my hair. Even after a long period of time when my color is pretty faded. I recommend you seeing Rosie for your next haircut or color.Services: Hair colouring
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November 2021 by Paulette Egging
I just had my hair cut and colored by Rosie. I am originally from Portland Oregon and Rosie was my Stylist for years. She was the only one I tried that would do just what I asked. I retired to Florida and have been there for 7 years. I had to come back here for a family emergency and needed my hair done. I called her get an appointment. Luckily she had a cancellation. And just like always, I told her what I needed for both a cut and color. She listened and did exactly what I wanted. It turned out great. I highly recommend her. She is the best I have ever had.Services: Hair colouring
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November 2021 by Molly Burdick
Do NOT let Rosie process your hair with color!If I could provide zero stars, I would!I came in with natural, non-colored treated hair and requested that Rosie (the salon owner) provide a natural-looking, soft balayage. Rosie promised the balayage would be natural, soft, and include sun-kisses highlights around my face.As you can see in photo #1 I instead got tiger stripes in my hair and bright blonde, thick, non symmetrical chunks in the front.The owner apologized, offered to fix it, and even texted me that she had never had this happen before.I gave her an opportunity to fix it, and she instead turned the front of my hair orange!She once again said she would fix it, but instead stripped my hair, and it is still orange, but now includes blue and a silver color.Remember, my hair was NOT color treated when I went to her.I informed Rosie via text that my hair is ruined and that I will be working with a color educator in Portland to fix my hair. Rosie once again apologized, offered me free product to help. I declined and requested a refund, since she botched my hair.Rosie then declined my refund, changed her tune, and texted that she gave me exactly what I asked for.Lucky for me, consumers have rights, and my bank took care of the situation when I provided proof of photos, text messages, and calls.DO NOT GO TO ROSIE UNLESS YOU WANT YOUR HAIR RUINED.Photos are attached to show her awful work.
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October 2021 by Angela M.
Made an appointment with Angeline Jones for my 15 year old today (10/31) at 12:45, and even received a confirmation email earlier this week in which I confirmed the appointment. We arrived a few minutes early and saw 2 women chatting inside (both sitting) and tried opening the locked door. We then stood outside waiting while they continued to talk and Angeline finally came to let us in. I greeted her warmly and introduced her to my daughter stating our appointment time as she looked us up and down and coldly she was finishing up and she'd be with us when she was done. She then went back to her "client" and in slow motion washed her hair and gave her a blow dry as they talked about men issues. 45 min after our original appointment time she still wasn't finished and not once came over to apologize or give us an idea of a new start time. She actually didn't even look our direction. We finally decided to get up and leave since it felt obvious she no longer wanted us around. As we left she still didn't even acknowledge us or apologize, and as we drove by to leave I saw her and her "client" back to both sitting and chit chatting. It's now been hours and no call or email apologizing or offering to reschedule. I am so beyond disappointed in how unprofessional this woman and salon are and RO16 should be ashamed for letting such an inconsiderate stylist use their salon. I will be making sure everyone I know is aware of this experience. To treat a kid like this is unforgivable. Do NOT give this salon your business.
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February 2021 by Annie Kendall
Update: After thinking about it, I changed my rating from 1 to 3 because I got a really nice haircut from Rosie last year and the woman who does the eyelashes is fabulous.I went in to get my already short, un-dyed hair trimmed up and bleached into a nice balayage. I got Angeline Jones who was very nice but my hair turned out terribly. I ended up spending 4 hours and paying $270 for this. To her credit, she immediately offered to fix it before I had the chance to say anything but I would have to wait a week. I opted to have someone else do it because I honestly did not trust her to do it right. As soon as I got home and saw the full extent of this (she didn't give me much of a chance to see it at the salon), I cried.I normally try to avoid leaving these types of reviews, but this ended up so bad that I wanted to warn others.
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February 2021 by Amber Rascon
Best color and and cuts I've ever had. Convenient location next to Market of Choice. They are following all COVID requirements
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August 2020 by Janet Thompson
Tiffany is prompt, and talented. Always satisfied. The salon is spotless.
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July 2020 by Melissa H.
I've been looking for someone to cut my hair and attempted to schedule two appointments here online. I first called and no one answered but their answering machine says "for faster service check out our website". I did and attempted to schedule my first appointment except it wasn't scheduled it was "requested", checked several times it was never "accepted" so I cancelled and tried with another stylist for a sooner date. Same thing. No response to my online appointment. I called and left a message to please call me or respond so I could plan ahead if the appointment would be accepted. Still no response. No call back. I don't even have to go here to know how bad the salon is based on their horrible customer service. Just cancelled my second requested appointment. You'd think in these times people would do everything they can to get business in the door, guess they're thriving if they can blow off potential customers! :)
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April 2020 by Christian Spencer
I realize this is a stressful time for everyone. I do not feel this is an excuse or a crutch to lean on for bad manners and unprofessionalism! Cold atmosphere, and unprofessional.
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January 2020 by Jessica Dale
Definitely going back! Great location, wonderful service and dashing haircut results.
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December 2019 by Sandra Koelle
I have been with Rosie for more than 10 years, followed her through two other shops and now thrilled that she is owner of her own! I highly recommend her and RO16
