Lush Cosmetics offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair. Over 35% of their products are packaging-free, and most of their packaging is made from recycled and recyclable materials. The company's manufacturing facilities are located on the unceded territories of Indigenous nations, and they aim to repair past harm in allyship with Indigenous people. Customers praise the store's knowledgeable and friendly staff, who provide excellent customer service. The team is described as "smart and total pros" and are kind to customers' furry friends. While the products are considered high-quality, some customers find the prices to be quite expensive. The only potential downside mentioned is that many of the products are touched by customers in the store, which some find to be "pretty gross." Overall, Lush Cosmetics Portland offers an ethical, fun, and fabulous shopping experience, with a wide range of ethical, cruelty-free, and sustainable products, and a dedicated team of helpful and friendly staff.
This shop is incredible!! The staff are all so kind and helpful, and their selection is both delightful and impressive. You'll feel luxurious if you stop in here.
December 2025
We love this store and the whole team. They are smart and total pros plus they are kind to our furry friends. 🐶 thank you for making shopping easy
December 2025
Super nice staff, the only thing I don’t like about this store is that almost EVERYTHING is touched by people coming into the store which is pretty gross if you think about it. They do have testers but for their bars and such people just touch everything. Very pricey but good quality.