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November 2025 by Margaret O
I retired a year-ish ago and have been searching for my Porsche dream car. I had narrowed the search to Porsche Cayenne or Macan. After months of searching on line I sent a message to 3 different car dealerships.
One dealership had horrible reviews. Another dealership, sales person called and text so much I had to block the caller.
Then I connected with Sean H at Luxery Auto Plex. My time line changed several times. Sean was/is very understanding and did not bombard me with messages.
Upon arrival Sean met me at the door and had me in the Macan test driving within 5 minutes. I ended up purchasing the Cayenne and it was/is the easiest purchase I've ever made.
I was anxious about financing, litte embarrassed about past late payments. Sean listened to my details and made me feel at ease. Also Sean informed me of several financing options and left the decision up to me, no pressure at all.
I LOVE my Porsche Cayenne, every bit of the dream car I imagened,. Thank you Sean, you're the best!
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November 2025 by Brett Tinch
This has been the worst car buying experience in my life. The dealership made a mistake on the financing check endorsement so I had to drive an hour one way to a bank and get a new check generated while on vacation. The car was supposed to have no issues but the rear sunroof shade is stuck. There is also some minor damage to the interior they neglected to disclose. I was told no issues. They told me after the car was shipped it had only one key. A replacement is $400. They gave me a temporary tag through the 20th of the month. I followed up a week ago and was told everything would be done in time, only to get an email on the 17th that it would not be done. Disorganized and unprofessional. Do not buy a car from this dumpster fire of a dealership.
I just got a response from the owner and he talks about the delivery which I never mentioned in my review. They told me the car would be delivered on Friday or Saturday when the paperwork they had all along said Monday. They refused to send me a copy of it even though I paid for delivery and when he says they paid extra it was a $100. I paid $144 in overnight fees on the check they made a mistake on. I was always doing my own financing and Navy Federal Credit Union has clear instructions which they told me they were familiar with. The lack of accountability in his response should tell you all you need to know. The license plate, I already have because I am a Marine Corps Veteran and I just transfer it to my next vehicle if they ever send the paperwork. Save your time and money and go somewhere more professional and accountable.
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October 2025 by no one
Great people Mo was very helpful with getting into car at the price I wanted.
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October 2025 by Taylor Ehlinger
What a relief to work with such an honest and reliable dealership! The car I bought for my son didn’t end up working out the way I’d hoped, but Sean and Moe did everything to help make things right. I would highly recommend Luxury Auto Plex!
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August 2025 by Michael Ritchie
I bought a Lexus SC 430 from Luxury Auto Plex and couldn’t be happier with it and with the service they provided. Daniel, my salesman was helpful, honest and efficient. I saw the car, drove it, bought it and was on the road in ONE HOUR. Easiest car purchase I have ever made.
I highly recommend Luxury Auto Plex. Don’t hesitate to do business with this great company.
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August 2025 by Bradley and Ricky Viles
Offered me what I was asking for my trade in no issues
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August 2025 by Kirby Hopper
Sean Houdroge was super helpful even though I told him I'm just researching Volvo hybrids and he already had two customers on test drives.
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August 2025 by Christopher Skaggs
Can’t say enough good things about Lux Auto. Sean was great. Love the car and would definitely buy from them again.
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July 2025 by Mindy Adams
Daniel was one of the best car salesman we have had. He was NOT pushy and very efficient. The process was quick and the staff were all very kind! Even made my hubby espresso🤍
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June 2025 by Mace Vandy
Sean was very helpful and my wife is very happy with her new car.
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June 2025 by Eric Storm
I had a great experience purchasing my last vehicle from them. Very low pressure with friendly sales people. A nice selection of luxury vehicles at very reasonable prices.
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September 2024 by Teresa Stokes
I bought a BMW x3 from these crooks! 6 months in I started having problems! I have had the car 1 1/2 years and put $9000 in repairs into it. They sold me a lemon and I believe they knew it! Avoid this company!!!
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September 2024 by John Seaver
Sean was excellent to work with and entire staff were positive and helpful.
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September 2024 by Aprylle Reign
Got a very fair and honest deal on a nice Lexus. They even delivered my car for free. Nick was my salesman and Mike the sales manager treated me with so much respect.
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August 2024 by Tearin 8er
I found Luxury Auto Plex through cargurus as they had 2 Lexus Rx450h that had a good service history and fit the wife's requirements (white) and submitted an inquiry to which their salesman Sean replied.
I'm in auto sales myself and told him as such. To my surprise, he never once tried to control the sale, instead remaining consultative and helpful; even getting me a site unseen appraisal on my wife's nice but physically beat up car. We decided to make the drive from Olympia and spent an hour or so checking out the RXs.
We ended up getting the newer of the two and the missus couldn't be happier. She finally got her dream car. I work for a very big Toyota dealer but I wouldn't hesitate to recommend Sean or Luxury Auto Plex to anyone and when I'm ready for a new toy I'll be making sure I check out their extensive inventory of fun cars. Thanks again Sean!
