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February 2024 by A B
I received flowers from a friend and, though we send photos to each other of the arrangements we receive, I was too embarrassed to send her a photo. I felt terrible she had spent her money on the arrangement I got. Half of the greenery was dead; the petals on the main flowers were crushed, bruised, or dried out; the majority of the outer petals of the roses had been plucked off to give the appearance of fresh roses. I was honestly in disbelief that they’d send an arrangement like this and even more shocked they’d actually put their name on it! I’m reporting them to Teleflora in the hope that no one else is scammed by these shoddy “florists”.
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February 2024 by Marie M.
My daughters wanted to surprise me with flowers for Valentine's, but the flowers they sent arrived the day after in the late afternoon. At first glance the flowers were lovely but upon looking closer one of the lily's was broken at the top of the stem where it meets the flower base and one of the clusters of snap dragons was squeezed so tight into the vase it caused the flower to snap off. The roses didn't last 3 days before they wilted and the daises started dropping petals almost immediately. Such a sweet gesture from my girls and I am so disappointed that they spent money on something that was not good quality. I've tried called this florist and the phone just rings and rings, no answering machine picks up either. Don't waste your money here. Terrible customer service, actually zero customer service and very low quality products. Very disappointed!!!
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February 2024 by Brittany L.
I got these today through my 1800Flowers monthly subscription. As soon as I open the door the smell is just perfect. the vase is beautiful and the colors are Valentine's Day-ish and romantic without being cliche. I'm so surprised to see the ratings... I've been getting monthly deliveries from assorted area florists for a year and this is my favorite arrangement. Thank you for my gorgeous flowers
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January 2024 by Midian Lee
They steal the rocks from fredmeyers parking lot where people let their dogs urinate and then put them in your flower vases. Also gives no respect to the tenants that live next door and uses people's parking spaces as their loading docks. Don't worry we've asked nicely 100 times.
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January 2024 by Ana Sheridan
The photo is nothing the real thing, it's a scam!!!!!!!!!
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January 2024 by cara blasen
Our neighbors sent us a poinsettia for Christmas, which was a very kind unexpected gesture. The plant, however, arrived moldy and dying with about a quarter of the leaves already falling off. The soil wasn't dry so I suspect the mold had something to do with it. I tried to call Mai Flower Bill's to let them know they were shipping moldy plants but no one answered the phone. It looks like this was ordered from a 1-800 company. Beware!
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December 2023 by Sheryl B
A friend from out of country sent me flowers for my birthday. First, this is the florist that 1-800 Flowers used, she did seek this florist out. The flowers were to be delivered early in the day, but didn’t arrive until after 7pm, when the delivery person called me as she couldn’t find my house. The flowers arrived, not wrapped and falling out of the container they were in. I really hope my friend complained to 1-800 Flowers but this florist needs to know what kind of product the appt are sending out. I do not recommend this business
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November 2023 by Kc C.
Flowers didn't look fresh and the arrangement was poorly done. The box of chocolates I ordered to accompany the flowers never arrived. Wasted $110 The problem with ordering from a 3rd party online, you never know what florist you're going to get!!! I used Avas Flowers. It sucks to spend so much and get so little value
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September 2023 by Sara Black
This was a 1800flower order fulfilled by Mai Flower Bill's.I just had a very nice woman delivery 1 not very nice arrangement. It was a cheese, fruit, and crackers basket. The kroger cheddar cheese was warm, floppy, and already moldy. Not sure how long it sat in their car before the delivery.I also got a non-floral plant basket which looks good. The plants look healthy and full.Get the plants, NOT food.
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September 2023 by Marcia Sparling
I received flowers from this shop and they were old, even the alstroemeria which usually lasts forever was dropping almost every petal. The random foliage was also worn out and this looked worse than a bad Safeway bouquet. It had red, purple, soft coral tires carnations and bright yellow chrysanthemums which were the best of the lot, but had also had all the top flowers cut away and there were just a few on the bottom of the stems. I don’t think this is what the person who ordered would have expected.And the gift note was typed on the back of a half sheet of some else’s order, which had been crossed out. Pretty weak!!! I had to look at the whole folded up half page to find anything related to my order.
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August 2023 by Kak P.
Ordered a bouquet to be displayed at my mom's memorial. I hope to attach photos of what I ordered and what I got. The bouquet received was probably about half the value of what I paid for and the wrong colors and flowers through online "Foryouflowers", who have been supportive through this fiasco. In addition, the young man who delivered the Mai Florist flowers walked through the yard and flower bed and when I told him that it was not the bouquet ordered and to write it down, he said it was not his business, he was just delivering. Very disappointed with this florist shop, I had to run up to Safeway to purchase a bouquet that kept the color theme we had planned. Always send a photo of the bouquet you get to thank the person who sent it to you and to make sure the you get what they intended to send you!
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August 2023 by Lindsay W.
My boyfriend wanted to surprise me at work with flowers before 12:00 in the afternoon. I was off at 1pm and they still weren't there. They didn't even show up to my work till 5pm. He called them 2 times and they reassured him that they would be there. Do not recommend this company. He paid $70 for a large vase, card and flowers. He got like 7 flowers. The worst part was they said they would come to the house instead since they were late to my work and they still ended up going to my work. Super frustrating. Super small thing of flowers. Don't waste your money here. Customer service sucked as well.
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August 2023 by wren w
We ordered birthday balloons for my son’s party through Ava’s Flowers, a national chain, and they were fulfilled by Mai Flower Bill’s. They are quite literally the worst flower/balloon delivery I’ve ever seen. Half of the balloons that arrived were only halfway filled, and hanging off the balloon bouquet. Six of them were missing. There were no balloon weights, instead the balloons were taped to a cardboard box with crumpled plastic in it. We paid almost $90 for them. I suggest never ordering from this place.
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August 2023 by Kim G.
Received an orchid from Mai's as a get well gift from a friend. While of course I was grateful for the plant, I was surprised at how small the orchid was. It only had one stem and was just a few inches long. I'm so used to seeing beautiful orchids at Trader Joe's that are triple the size and for about $15. At Mai's the value wasn't there. High price, small plant.
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July 2023 by Wren W.
Mai Flower Bill's fulfilled an order for us from Ava's Flowers, a National chain. The balloons for my son's birthday party cost almost $90. They arrived with 4 of them only half filled, and six of them missing. There are no weights attached to the balloons - they were taped to a cardboard box. Worst experience I've ever had with a balloon/florist delivery. Don't ever use them.