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July 2023 by Dax McMillan
Mattress shopping made easy. The sales expert Betsy was an amazing help! She couldn’t have made it any easier! Thank you Betsy!
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June 2023 by George Moujaes
Jenner (at Mattress Firm Cascade) was helpful right off the bat. He was attuned to the exchange we were having between ourselves as spouses and contributed / gave feedback with ease. Working with him made things incredibly smooth sailing. Such a pleasure to meet sales representatives who promise to make important purchases a calm, pleasant event — thank you so much Jenner, for your openness and friendliness.
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June 2023 by Sandra Kirkland
My sales person, Monty, was so helpful, kind, courteous and professional! I explained exactly what I needed and was out of the store in less then 20 minutes with a beautiful new mattress! It will be delivered soon! Exceptional Customer Service!!! Thank you Monty! I went to the store at Cascade Station in Portland OR. GREAT SELECTION!!!
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May 2023 by Stephanie Romero
As first time buyers of a mattress.. Jenner made sure we had a 10/10 experience! He made sure to tailor the mattress we were looking for to our personals needs and was extremely helpful in answering all our it questions. If you are looking for the perfect mattress at your price range I would recommend Mattress Firm ??
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April 2023 by Hadley
Jolie is an amazing salesperson. I told her about my current pain from my pillow and she worked with me to find the best pillow for my needs. I bought three new pillows all within my budget that put me to sleep like a baby! Thank you JOLIE HINKLE!!
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April 2023 by Kelly N
Jolie was amazing. She helped my daughter and I pick out the perfect beds for us. She was very friendly, knowledgeable, and had great suggestions. What a great experience!
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March 2023 by John Bellman
Eddie immediately greeted us upon entry and he hadn't clocked yet, but there was Heath ready to help. Heath was super informational concerning your products. Heath is topnotch and we will recommend him always. I conversed with Eddie and thought he is an awesome individual that illustrates the character of your sales people.
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February 2023 by Debbie Ingamells
I had bought a mattress for my mom a few years ago here, so when it came time for a new mattress for myselfI naturally went there, too. Michael was not pushy but offered several alternatives in my price range. I was pleased to get a new set up delivered at my convenience. Thank you.
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February 2023 by Alexander Gordon
Our experience was excellent! The sales representative was very thoughtful and considerate. He gave us plenty of space to look around and think about stuff. He was extremely knowledgeable about the products and genuine. He gained our trust quickly and made the sale.The delivery team delivering our new bed was very efficient and friendly. They were in and out in 10 to 15 minutes.
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February 2023 by Tammy Ross
I took 2 days (much of the process in this store) to decide on a mattress. The staff was friendly, courteous, and professional as I weighed my options. I was never pressured to buy a mattress out of my price range and am very confident I got the best mattress I could afford with input from sales personnel. I will certainly visit this store again if I need another mattress.
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January 2023 by Ryan Lucas
Eddie is the man! He was well versed in his wealth of knowledge and his experience shined through our wonderful time we had with the sales process of buying my new Tempurpedic Bed!
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December 2022 by sandy golding
Whitney was wonderful.She had me try and retry mattresses until I felt comfortable with my decision. Never once did I feel pressured into buying. Also very helpful in answering all the questions that were asked.
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December 2022 by Heather Christofferson
Mattress Firm's people were so patient and helpful. Really glad we stopped in. Did not feel any pressure, early delivery, great price
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December 2022 by Alma Franco
Heath made the buying experience easy and fulfilling. We can't wait to sleep on our new mattress.
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November 2022 by Bradley West
Even though I'm use to TX pricing on everything. We found everything we needed. Look for Geraldo ( Eddie ) he is a delightful gentleman and the reason we came back and purchased.