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February 2024 by Jordan Gates
Fast and good service
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January 2024 by Christofer Bartz (Deklin)
I love this store these guys are great they help me with everything I needed they were fast and very polite this Metro store rocks
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January 2024 by Ebonisha Williams
Great service everything went very well great customer service thank a lot
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January 2024 by Audrey Jarrell
Very nice store.. nice people!!
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January 2024 by Mohd Yaseen
Nice place to buy cell phone and it's accessories in low price
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January 2024 by James Allensworthe
Adnan is a good mobile expert he sold me some good things and I'm happy with the service
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December 2023 by Carles
I love the service but the hired help needs to be a little open to hear the customer needs and then help them navigate to a helpful and informative plan that doesn't make them go bankrupt before they head back home. I know that they do not always check to see if a person is qualified to check the status of a phone. It would feel a lot more safe if safety precautions are being served there customers.
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December 2023 by Linda Stutsman
Very rude and disrespectful the two men started talking about me and my mom in there native language. When I asked about the plan for foodstamp customers they rolled their eyes and said they don’t do that there . And when I pointed it out to them on the sign in their store they then changed and said only for people who are transferring from T-Mobile or Verizon .then I pointed out again that is not what the ad says he continued to argue with me
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September 2023 by Helen Burns
Unfriendly staff, unconcerned and big liars. All of metro don't do anything but tell lies give you the run around never try to solve your problems or getBack to you on their escalations complaint from customer after 3 escalations I guess that's another lie . And all act like they have power but have no power at all . Every time you go in the staff has changed. Big turnovers. They said corporate was dismantle need them back big time. Also got a call from complaint department and they said sorry, but no power to right a wrong done by their employees. Tha act like they are destitute and can't afford free phones. Sorry doesn't heal my wounds are make up for all the calls lies wasted send out to 5 different stores.One day on phone for 8 hrs with nothing resolved tossed around and steadily lying to me. Wurst customer service ever continually. Why call back about my complaint wasting my time if you can't resolve issue. (Total loss)And I was told this company standsBehind it word - Rotflmao the didn't say in this life time
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July 2023 by Paloma Grant
Easy transaction, very helpful and explained everything in detail. I would recommend this place.
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June 2023 by D “Tip” B
Terrible service. Loyal customer for 4 years but when my device simply quit performing they had no idea what was wrong. They tried calling tech support and they were oblivious as well. I came back 3 times over 4 weeks to try and get it resolved. They said they'd call me later (the tech agent) I repeatedly told him calls deep within 5 to 10 seconds I only am able to receive texts and 2g data. They still said they'd call. It failed of course. Smh. I'll never return to MetroPCS. You'd be wise to do the same.
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June 2023 by Sir. Christian T Hadsell (Fusses)
I'm back! Ya I did the thing. I switched back over to Ghettro.Unfortunately their selection of phones suck. I ended up getting a Moto G 5G. Which has been ok. Aside from not getting a phone I actually wanted, the service there was great. Cell service has been just fine and I don't have any complaints. Still haven't gotten my 90 dollars back from Boost! Screw them. Do not go to boost! They're thieves and with will ruin your account.
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June 2023 by N. Seeth
Always great customer service from Angel! He's helped me out with a few phones in the past and he's always professional, personable and patient.
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December 2022 by Edward Frazier
Bunch of rude people at the MLK location, definitely taking my cash somewhere else. Do not shop here, better T-Mobile store on Halsey & 102nd.Zero Stars, hire better people.
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November 2022 by Hiley Ingram
This place isn’t where it says it is we walked around the entire two building that are located at the address. Nothing. Not even a metro sign. Asked around. Nothing.We used google to give us the location, couldn’t take us there ?
