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December 2023 by Francisco Alvarez
THEY ARE JUST MICE
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December 2023 by Ernest Arnold
Fast service
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September 2023 by Serena Jepson
Went in to do a upgrade on a phone and the girl Cheyenne was her name was super rude kept telling us one upgrade price and then after she would say sorry that isn’t it and it ended up being retail price on most of the phone which is not correct she also would not complete setting up the phone and making sure the phone was connected to their service before we left when I came back in cause it wasn’t connected she insisted it was when I said I paid the activation fee so I’m not leaving till I know it calls in and out and is indeed connected to the service I’m paying for she then sat there taking her sweet time scrolling on her Apple Watch eating snacks when she was done confirming it was indeed connected to metros service she rudely set the new phone down and said there now it’s set up to your pleasing with an attitude her customer service was rude and her knowledge on the job is inaccurate
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July 2023 by Saul Roldan
Service here is horrible.... I had to drive to other store by burnside they treat me better over there..... I don't recommend this place
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January 2023 by Julianne Huber
Hunter and Armando just fixed my clients phone in two minutes!! Absolute life savers, especially Hunter. Very nice gentleman thanks so much!!!
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November 2022 by Kenneth Frazee
Great bunch of folks working at the actual store but the service itself is abysmal
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August 2022 by Blanca Valdovinos
Service at this locations is terrible. I went inn trying to add another line and buying a new phone and walking out with a refound on me and No line at all because they try to give me a phone I did not ask for and disconnected ALL my other lines, ah and owing metro $74.00
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February 2022 by Chandra Gisi
Great customer service! The employees there were really great they were able to get all my contacts back Way better experience than any other metro PCS
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February 2022 by Alexandria Miller
the people that work there take there time to make sure your phone is all set up with your previous contacts there friendly the store is clean 5 stars !! Great customer service and good prices :)
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January 2022 by Lindsey (Hazel)
This location is horribleThe kids (young people) that work at this metro on 82nd and Sandy close when ever the feel the urge to go home early. The hours may be to close at 5pm but they may have left and locked up at 4pm so be sure to call first if this is the location you need to be sure they're open.
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June 2021 by PDX Robert
Terrible experience there yesterday, May 27th, around 12:30. The guy working there was absolutely clueless about how things worked, and on top of that started spouting off anti vaccine “facts” that were offensive, and completely wrong. How this person got hired as a customer service employee is beyond my imagination. And due to his being completely inept at his job, I had to spend another two hours of my day at a different location getting it all straightened out. Avoid this location.
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March 2021 by Sally Love
I would like to give a compliment to Jose he got me all set up super fast excellent customer service. I will only be dealing with this store from now on! Thank you for having him as an employee we need more like him
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March 2021 by Toby Johnson
This is the best metro store all the employees are seasoned veterans in the mobile industry and service cant be beat if you are looking for a place to get a phone this is it
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October 2020 by Brian Moreno
Worsts Customer service I’ve ever encountered. Lady told us the device is not unlocked even after showing evidence of it being new and freshly bought, she kept insisting and belittling, until I ended up giving up and went to another Metro Store.When I went to the other Metro Store, they were able to get it set up and told us that the other rep did not set it up right.If the person insists it can’t be done, don’t waste your time trusting her judgement, please do your self a favor and go to another Metro Store that know what they are doing.
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September 2020 by Eric Deulen
Super DUPER awesome service, price, and just every single thing, was pretty much perfect. The girl was WAAAY nice, honest, she quoted me an awesome price, ( phone service ECT, for under 200, and even ended up a whole 50 UNDER my budget, and the price at the register was the RIGHT amount we discussed, actually it came in LESS, amazingly, somehow.. I even got a case and screen protector WITHIN same rad price. All the stuff I needed, plus a great phone, for like 100 or 200 grand total. And a pretty nice girl with a great smile, nice energy, who was helpful, cool, FAST, and just fantastic, was there to ring it up. Couldn't beat the service or deal, I won't be changing much for a long while. If ever.
