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December 2023 by Da ve
Helped me find the exact part I needed for my truck. Friendly staff happy to help.
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November 2023 by Lucian I.
lets start off with I don't write reviews unless I absolutely love or I absolutely hate my experience and in this case I had a horrible experience. Went in to buy a wiper for my wife's Audi and the lady at the counter was able to find my wiper very quickly but when it came time to check out they said they were having issues with the connection between the computers and the card reader and 30 minutes later I left with nothing because they were not able to read my card. The 2 people that were in there had no clue what to do and were trying to call other Napa stores to figure out what they needed to do. there was no manager in store that could help them out. poorly run location. I'll drive an extra 15 minutes next time to go to a better location.
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September 2023 by Sam Workman
They located an odd ball hose for my classic British car and had it on site within an hour on a Saturday. Amazing!
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May 2023 by RedJude Nelson
I was very happy to get help from Matt to install my rear windshield wiper. I bought it on line, but he didn't care. I didn't have to buy anything from their store for him to help me. I had stopped at another auto parts store for help, but they said No way, so I was not expecting to get help. He had a great smile & was so accommodating to this 73 yr old senior. Thank you for hiring Matt.
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April 2023 by Rob Wight
Awesome staff. They have literally spent 15-20 or more helping me find oddball parts for my bread truck
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April 2023 by Anthony Arcuri
Leader I'm auto parts supply. Simple and best availability nearly every time
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January 2023 by Travis Silver
The guy at the counter tried to help me as much as he could to diagnose an issue with my f350.
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November 2022 by Drew Whalen
The only auto parts store I’ve been to that doesn’t accept used motor oil even though the Napa official site says to recycle it through Napa.
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May 2022 by Travis Nash
Been here a few times and there prices have always been a few bucks cheaper than other parts - and in stock!
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December 2021 by Dechen Amery
I have never left a review ever in my life but the customer service and help I received from all the employees here was absolutely outstanding they helped me with everything even lent me tools and gave me a refund on an opened product I will be returning to this location for all my car trouble need bravo Fr love this place
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November 2021 by Brian Pierson
November 7, 2021Both employees were extremely helpful. Very different (positive) experience compared to another auto parts store chain. We will now go here first.
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November 2021 by Brian P.
After going to two other auto parts stores... The people in this store gave the best value added service by far. Both employees stopped what they doing to help with what we needed. Better help than the other two store chains.
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September 2021 by Harold Peters
Decent prices and good customer service. Thank you guys.
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September 2021 by Wayne Elliott
Staff was busy but managed to assist with my parts search.
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September 2021 by Edwin Siemion
I’ve spent a bit of money at this store over that last 7yrs working at different places, I applied for a cash commercial account as I have a business. I did this 3 times, once before Covid, once about 3 months ago and then again on the 9th of September. Each time I was told someone would reach out within a few days.So I went in on the 16th to buy some items and check on my wholesale account. I got nothing but attitude from the Manager of the store, cannot remember his name but he “boasted” that “I’m the store manager and these things take time and she will get to it when she gets to it” and rambled on about how backed up they were….I don’t care, apologize about the delay, be understanding and smile with your eyes since you were wearing mask.He was nothing short of rude rather than understanding that I’ve been waiting. I have accounts with Autozone, CarToys, Crutchfield, Chevron, etc…and I owned a Napa auto Care Center for 5yrs.Years ago the staff was pleasant, helpful and a pleasure to work with.I will never darken their doorstep again.Horrible, horrible management attitude.Leaders lead by example, and have employees who follow them. Managers just have people who do what they tell them.
