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March 2024 by Toni Howell
The online booking is not very good. I booked a time and it was confirmed. Got a call to come in earlier, which I couldn't. Agreed to come in later but then was sent a text confirming the original time. Unsure of which was correct, I went with the text, which was wrong. Got passed around to several different techs, resulting in a 2.5 hour appointment which was not at all relaxing due to the yelling between everyone working and a couple grumpy customers. I didn't like my nails, which I realize is on me to speak up about but honestly I was so tired and disappointed that I just wanted to leave. Finally, the prices online are not accurate, so even though I brought cash for their convenience, it wasn't enough for the services and a decent tip. I won't be back.
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March 2024 by Stena Stedman
I got dip Nails here they barely lasted one week I came in and just asked them to remove it since they were already chipping off and they charged me another $15 just to remove their bad work
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February 2024 by Madeline Giunta
I’ve been going here for months and have really liked them but the person who usually does my gel no longer work there and ever since then my nails have been breaking and chipping often right after getting them done. I just got these done a few days ago. I do not work roughly with my hands.
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February 2024 by Ashley Molina
This has been my go to for nails since 2020. Not sure if it’s under new ownership or what but it has gone way downhill! Used to be clean, friendly, decently priced, with great products and making an appointment used to mean something. Those days seem to be long gone.Today was the second time in the last 3 months I’ve been shocked at how bad it is. My friend and I had an appointment at 2pm for two pedicures. We were barely greeted upon entering and it was clear they would not be starting on time. The floor was dirty, covered in used foil, nail polish and clipped nails. There was also nail powder all over the chairs. The staff (3 of them) seemed inconvenienced to be there. For a Saturday, 3 people did not seem realistic. Every one of us had an appointment (there were 5 customers there as we left).One staff member tried to use the same gloves on my friend as she had on the customer right before and also after clearly coughing into them. Gross! We asked that she change them and all three women immediately started talking poorly about us for doing so. They argued with us until we threatened to just get up and leave. She finally agreed to put new gloves on. They were out of multiple color options for gel nails and weren’t at all helpful at suggesting a close replacement. I had gels on my toes when I got there and instead of soaking them off she peeled them off. I asked that she soak them to save the integrity of my nails. It took some convincing to get her to agree. A deluxe pedicure is $54 and apparently adding gel polish brings it to $75- that is the most I have paid there for this service. I am more than happy to pay if the services are done correctly but this was not the case. They rush through and skip steps of the service. When they are finished, they don’t even say anything. Just get up and start the next customer. They are also extremely pushy about having you Venmo or pay them cash for a tip.Needless to say, after years of loyalty (I drive from Vancouver) we will not be going back.I wish I knew where all of the girls who used to work there went. Such a bummer!I do not recommend unless you like to be overcharged, treated poorly, risk infection and leave with a mediocre at best mani/pedi.
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February 2024 by Faith Burroughs-Caster
My good friend and my xfinity rep for my property building i work at, DawnMarie and her associate, threw a women's spa night event at New life Nalis and organic spa for Galentines day for property managers/assistant managers.It was super fun. Super relaxing, they have great conversation. The place was amazing and beautiful. Thresa did an amazing job. She was fast and gentle at the same time. This is Dip nails with a little extension to my nail. Perfect for work. I can't wait to come back. It's really nice and they offer alot of different service eye brows, waxing. Pedicures etc
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December 2023 by Hana Briella
I explained in great detail, even drew pictures of the shape I wanted for my nails. Almost like square, but more rounded. The techs made me feel like I was asking for too much. Got frustrated and rude with me. Gave me square nails even though I drew pictures and they said they understood. Even when I said that’s not what I want they said “this looks fine”. I still tipped them at the end - once I tipped them they APOLOGIZED for giving me such a hard time. Absolutely will never go back there. They should have been treating me with respect instead of only trying to be nice to me once I tip. Took 4 hours to do manicure and pedicure. Terrible service terrible salon.
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December 2023 by Melissa G
This place is nicer to men vs. women. Example: when I go in, they shout at me pick color wash hands. When a man enters this establishment they are treated like kings the ladies stop what they are doing pull a chair out, offer him a drink & get helped quicker.Aside from sexism, if you show them a picture of the nails you want they will tell you NO & try & up-charge you making you get a new set of nails.Never will we ever return! Shame on you for flirting with my husband!!!
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November 2023 by Romana Sena
Mía did so well! I wanted a nude color and picked out a pink - before moving on she found the right pigment I wanted. 10/10 will be back soon!
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November 2023 by Alyssa Ostrander
I love getting my nails done here with Mia. She always helps me choose the best color and she’s quick and perfect in applying it!
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October 2023 by Drew Daffner
I made an appointment for an ‘acrylic soak off’ (I have had this done once before here so I know they offer it properly) when I came in for my appointment I waited over 20 minutes to then have a worker rip my acrylics off with a sliver of plastic by prying it between my natural nail and then the acrylics. She continued to literally rip my nails apart leaving me with paper thing nails that even days later are still in horrible pain (I can’t pick up anything, tie my shoes, open anything without it hurting). Please be careful and safe when going here, yes the nail art is cute but they do not care for your Comfort or health.
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August 2023 by Nina Alexis
Turned away at 6pm when their online schedule (and times listed on their door) clearly states 7pm. There was only one person inside the establishment (being serviced). Extremely rude. I believe me being a POC was the reason.
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August 2023 by Georgia Eilering
I was excited for my appointment this morning! However, once I arrived for my scheduled and confirmed appointment, they were at capacity and asked if I could come back in 1 hour and 15 minutes - unfortunately I could not. While the ladies there were perfectly nice and apologetic about it, I had already been sitting in the chair waiting for 20 minutes before they let me know, and it was very confusing as I had received an email confirming my appointment. So while I had a very short-lived experience and can’t rate fairly overall, I still wanted to acknowledge the issue surrounding appointments and actual capacity on the day - hopefully they can fix this ?
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May 2023 by L B
This was my 4th time at this salon, 3 of which were over one year ago. It was decent enough previously so I thought I would go there again before heading to a destination wedding. So, I went in and had manicure with a nail dip and a shellac pedi. The shellac pedi was done very well by another employee but the manicurist did not push back my cuticles and the dip only went halfway up the nail as a result. She also didn’t trim around my nails, clean under or around my nails, and massaged my hands for at most 10 seconds each. I had never had a dip before but thought this was weird because a shellac mani would include all of those things. She also filed my natural nail down so low with an electric file that there was a big groove and the pink nail bed was visible. My nails looked awful, only half painted, so way shorter than the actual nail. It looked like shellac after a month’s grow out. My hair stylist was shocked when I showed her, having assumed that it was done a long time ago and had grown in. I came back within 2 days to have it removed. She told me that cuticles are not pushed back or trimmed for a dip and that she had asked if I wanted them lengthened artificially but I had said no. She filed down even more of my nail in the process of removing the polish. But she did finally push back my cuticles a little and trim them. In fact, she misunderstood me and thought I came just to have my cuticles trimmed. She appeared annoyed when I said that I wanted the color removed. Why would I want my nails to be painted halfway? To make them look shorter? They did not redo my nails or offer me a refund. What they did do is absolutely ruin my nails. They are so thin and almost split vertically because of how low she filed them. I really could not recommend this place less to other people.
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May 2023 by Jessica Porter
Had my first experience here today and it was wonderful! I had dip powder done by Winny, and she was great. She listened to everything I wanted and my nails look perfect. I also have a pretty bad cut on my finger and she was so careful to not get polish remover in it and work around it. Highly recommend!Service: Dip powder
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May 2023 by Claire Monnier
I called to ask about a walk in and they accommodated me right away. I am not very familiar with all the different nail options and Mia did an amazing job of informing me of my choices and the pros of each of them. I ended up going with a dip manicure and loved it!Service: Dip powder