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April 2021 by dana star
Love these people!!! They work hard to do business ethically and their clothes are terrific. I'm sorry my grandson is about to outgrow them since their kids' clothes stop at size 6. Will still buy for my daughter, though.
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April 2020 by Katherine E.
This shop made the online ordering process of getting a dress so pleasant and easy. I'm new to Portland and unfortunately I've noticed while browsing dresses that a lot of boutiques nearby don't offer much of anything beyond a size medium. I am between sizes but don't fit into anything close to a medium and it can be so hard to find clothing that fits. I've even reached out to a few places asking for fit help while looking at a dress I was interested in buying and have gotten crickets! I did not have that experience WHATSOEVER working with this shop, even virtually. North of West helped me find the size I needed, had tons of fit information handy, showed their clothing on a variety of body types on their website and social media, and shipped my package super fast. I absolutely love the garment I got from them - it's beautiful and obviously very high quality. It even fits perfectly! Worth every penny. I'm so happy with the experience I had working with them and I'll obviously be shopping there again. THAT is how you provide great customer service and build a loyal customer base!
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March 2020 by Summer K.
I will make a special stop to visit this store any time, but with a perfect location just a block from Powell's and Union Way and a great selection of clothing and and housewares, it's a 'must' any time we're doing a Downtown day with our kiddo or visiting friends. We also LOVE their high-quality house line, and many of our daughter's best hand-me-downs are from these talented ladies.
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December 2019 by Chris Guillot
There are very few things my sister and I twin but our mock neck top is one of them. I love layering it as a basic but the print makes it feel anything but. I've had my top for a few seasons now and it's maintained its shape & style.
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August 2019 by Lauren P.
I'm giving three stars based on customer service only. I tried on a jumpsuit here and the gal who showed me to the fitting room was great. Very friendly and helpful. I came out of the room 95% sure I wanted to purchase the clothing item but had a question about the fit. Because the jumpsuit was marked down and also showed quite a bit ocleavage I wanted to be sure a button hadn't come off or there wasn't supposed to be a closure. One of the other sales associates told me there wasn't supposed to be one and in a rather rude tone of voice says, "You can easily fix that though." And in the middle of my response she turns around and ignores the rest of what I had to say. I awkwardly stop talking. That's one way to make a customer feel uncomfortable. Plus, yes, I know I can work around the low cleavage but if it was in fact damaged I probably wouldn't have bought the jumpsuit. I bought the jumpsuit in the end so I obviously like the store and their merchandise. Would still recommend despite my last experience.
