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April 2024 by Evan Writer
Brenn is amazing and we always enjoy seeing her and her smile!!
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April 2024 by Paul
This place is a very good place to take care of your belongings, they have a secure bed, a security camera, good service, they are flexible and they help you with everything. I am grateful to have been with them
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April 2024 by Braden Foster
Wonderful experience. Savanna was very patient and kind as I got my payment figured out and helped me to find my unit. She was quite knowledgeable on sharing all the hours and other necessary information to help me figure out how to get back to my unit in the most convenient way. Highly recommend this place I am very happy with the service.
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February 2024 by Bri “Brizz” Lynn
This place is EVERYTHING. The manager is on her job!!! She answered questions. She didn't keep trying to send me to the website. She even called me back like she said she was when there was a small issue. If you provide what they ask for there is a good chance they can work with you. I like the way I was treated so much I am moving my stuff from another storage unit to their facility. This kind of customer service is hard to find. Give this place a shot over others. It was clean and has good security.
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February 2024 by Eric Berggren
This facility its well-maintained. Manager Savanna is always professional and helpful.
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January 2024 by Christina Quintana
Fast friendly service. Nice units. Highly recommend
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December 2023 by Kyra Shoop
When looking for a storage Savanna made the process super easy. If I ever want to rent a unit it will be here!
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December 2023 by Chris Stone
This is the best place out of three storage spots I've used in Portland. Savannah is a very active and thorough manager, and made moving my stuff in easy and smooth. Each time there has been an issue, like a stolen missing door blocker or a smell in the elevator, she was already aware when I told her and had the issues fixed within hours, on top of all her normal duties. And with all the people she must deal with she always has the nicest warm smile and genuinely upbeat personality. I don't know how she does it. I pay a few extra bucks here than the other places, but I haven't heard of any units robbed here so it's worth it. Best place East of the river, for sure!
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December 2023 by Randy Coenen
Came to this store to pay my bill (I store at the division location) and the manager was really nice.
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December 2023 by Timothy Daily
I don’t ever leave reviews but I feel that this facility needs one. I bid on a auction locker and won the bid on Nov 24th I drove from Washington state 1 and 1/2 hours away that Friday, there was a note on the door saying they were closed Thursday for Thanksgiving, mind you nothing about Friday the 24th, I kindly knocked on the apartment door and a lady finally opened the door, all she could really say is we’re closed, I told her my situation and how far I drove and let her know there was nothing on the door saying she was closed that Friday, she finally asked for my name and closed the door, I waited out side for 20 minutes and she never returned. I finally left and drove home, a waist of my Friday and $70 in fuel. Saturday morning she called me and let me know that I won a locker and I could pick up, I confronted her about our conversation and she really didn’t care what I had to say, I told her I could not come that weekend and that is why I was there Friday, then I asked if I could pick up the locker the next weekend, she told me no and she would cancel the auction. Northwest storage I even contacted the management about this situation and management from Washington state called me to inform me it was being dealt with, that manager was super awesome but what’s sad is the Portland manager never contacted me. Lockerfox never sent me my deposit back and I feel I was done very wrong by this facility, I encourage Northwest storage to look at video and my record phone call if possible, management at this facility is horrible with customer service and I hope nobody experiences the same situation as I did, shame on you guys.- Tim
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December 2023 by David Lepper
The Manager Savanna was super helpful trying to find something to fit my needs. She went above and beyond and is great representation for your company.
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December 2023 by Jesse
Amazing service. Secure location. Would definitely recommend
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December 2023 by ZoZo.L.A Lozeau
I rented a unit at the facility on se 202nd and stark. They have great customer service and are extremely nice. The property is clean and my belongings in my unit stayed safe. I would definitely rent here again if needed.
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November 2023 by C Cruz
Since I first started renting a storage Unit, I have been downsizing to smaller Units, the management has been very accommodating. I thank you for that. very easy and to work with them in this matter.
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November 2023 by allison james
I have never had any issues or problems storing here for as long as i have. Savanna is amazing at always having answers to my questions, aswell as managing the storage to the top standards. highly recommend
