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November 2025 by Mike Miller
The sales people were great.
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November 2025 by Gregory Blackwell
Very helpful and friendly service thank you for helping me pick a gift out
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September 2025 by Regan Uaje
I never leave reviews but we were so extremely pleased with our purchase. Trevor went above and beyond from the knowledge of the glasses to as small as being very personable. Thank you Trevor for your kindness it made our night
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September 2025 by Ana
This rating is specifically just for the sunglasses. They are extremely cheaply made. I’ve used them three times and they broke in my pocket. They don’t have replacement parts so that’s just $200 in the trash.
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September 2025 by Oldřich Bauer
Good quality, not price
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September 2025 by Tammi Izzi
We were very happy with the knowledgeable employee that explained the details of different sunglasses and helped us choose the perfect pair worn everyday working on the ocean
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September 2025 by paul jeffrey
Grant was a big help. Thanks
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September 2025 by Peasley C
Thank you Oakley for having this outstanding store in the mall. Trevor is an excellent rep for your company. Very happy with my purchase. Note that Oakley has innovative designs that meet the needs of today and plan for tomorrow. I’m a loyal customer and so is my kid in college. How many companies can say that? Way to go Oakley.
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July 2025 by jack tackett
great staff helped with everything and love the team
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August 2024 by Michael
Someone knocked my glasses off and scratched him.I brought them back with my insurance and they replaced them with my copay.I had a very pleasant experience and would recommend Oakley to anyone.Thank you.Oakley you do a great job!
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August 2024 by World Wanderluster
Watchout for this store. There is an sales associate named Trevor who works here. He's got some mental and IQ issues. Even though Oakley Warranty Department recommended that he provide me with the replace lenses, he refused to.
I noticed my Oakley Quarter Jacket lenses started peeling in the past 4 weeks when I took it out of my travel container case. I emailed photos to Oakley Warranty Department. They decided that it is under warranty. Because they don't have the replacement lenses in stock for my model, they offered me the newest models of Sunglasses to choose from (they cost a lot more than my original Quarter Jacket).
I called this Portland store and found out from Trevor that the store has the last pair of replacement lenses. I was under the impression that Trevor would honor the warranty. Long story short, I drove all the way the store and showed Trevor my chat messages and email with Oakley Warranty Department. Trevor refused to follow the Warrant Department's recommendation to offer me the replacement lenses. Wasted me the entire trip to Tigard.
Moreover, he claimed that I scratched my lenses. A total idiot. There damage on the lenses clearly are not scratches. I never dropped the sunglasses. here are not even any scuff marks.
I instead called Woodburn store. The store manager there immediately honored it and provided me with the replacement lenses for free. It saved Oakley from issuing me brand new sunglasses and shipping costs.
Simply put, Oakley hired an idiot who knew how to save the company $1 (that is how much it costs for Oakley to produce the lense) while pissing off a customer. He constantly interrupted me on the phone and refused to listen. Almost 60 years old but only works as a sales guy for a store. I hope Oakley is paying him enough and putting decent money into his 401K.
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June 2024 by Karen Padilla-Solano
Store representatives were very friendly and knowledgable.
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May 2024 by mamoonc
I went to fill my Oakley prescription today. The two employees that helped me navigate my complicated order were very helpful and professional. They took the time to make sure that I was a satisfied customer, and processed my order in an efficient manner. Thank You Oakley!
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April 2024 by Yusha Neuman
Thank you for the awesome customer service and the healthcare discount. Can't wait to use it for beach volleyball!
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April 2024 by Jonathan Ishimaru
Thank you Trevor for helping me out today best experience I had at a store ever!!! Lovely store great staff!!
