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December 2023 by Casey Lund (2easilyamused)
I left work and quickly discovered I had little to no brakes on my car. This was the closest O'Reilly's and I had no idea it wasn't a normal retail location. Alex helped me, and to say that he went above and beyond is an understatement. He came out to my car, identified the problem, then looked up the part. They didn't have it, so he tried looking at other Jeeps with the same engine. Still no luck. Then he went in the back and found a part that's identical to what I needed but for another car altogether! He was not only helpful but friendly as well, and they never made me feel like I was putting them out to help me. Thank you Alex.
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December 2023 by Like the Doo Dah Man Truckn On
Charged my battery right up for me. If you need a part and you're in downtown Portland, this is the spot.
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July 2023 by Julie Mitchell
Fast, efficient and never a long line!
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April 2023 by Elizabeth Johnston
Friendly knowledgeable staff.
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January 2023 by Jim DeMarco
Friendly, helpful staff. Fair prices, most items you need are in stock or quickly available.
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January 2023 by Mike Fisher
Jake is a great customer service driven manager. I have faith in all things he does. Give this store a shot. Jake deserves a chance to serve you and will 100%. He will do whatever he can. If he can't he will find someone that does. He has been at this store since it opened. This is personal for him. He wants this to be a great Store and I know he will make it so.
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September 2022 by Demetre Janness (d.james.martin)
Always my go-to place when my car is like, " I need stuff j****
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January 2022 by Michelle Bodart
The manager here was super helpful. He helped me figure out what was wrong with my headlights and helped fix it. I’m never going to auto zone again this place rocks!
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January 2022 by Sara Arnold
Shout out to Jeffrey for not only selling me the right coolant, but also showing me how to add it to my car and check for the right level. 10/10 for excellent customer service.
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December 2021 by Fred Spofford
They're nice. Let me bring my scooter inside when I was afraid it might get stolen and forgot to bring my lock. Some places around here would have seen staff say "No" just to feed off the resulting emergence upon my face of freshly deflated happiness (see: Fred Meyer on Hawthorne Review).
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December 2021 by Emmy Cude
Called ahead for my part. They had it in stock. Reasonable price. Friendly and helpful staff.
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September 2021 by R&R Property Services, Inc.
Picked the oil I needed and heater relay.
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August 2021 by Cindy Roth
Went to the store on Grand first then had to go to the other store on Grand because first store would not cover warranty on altinator. District manager, Kevin approved the warranty. Should have to go to two different places.
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May 2021 by Josie S.
Chase at this location was amazing. He price matched a battery for us and took the time to walk us through the process of changing the battery. Could not have asked for a better experience or a more helpful employee!
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May 2021 by Heather Lawson (The Queen)
Always my go to.
