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November 2023 by Emily Klof
Always a great experience. The people here are friendly and honest. They do great work. Much better than taking your car to the dealership!
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November 2023 by Kristin M Lawson
The entire team is friendly, warm, considerate and helpful - makes the pain of car repair far nicer! Thank you for taking care of me, my circumstances and my ride!!Services: General repairs & maintenance
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November 2023 by Kimberly Alexander
I don't have enough good things to say about this shop. I have worked primarily with Ken and Mike. They are extremely knowledgeable, kind, and patient enough to explain what is happening to me. The shop is very clean—it is obvious they take pride in what they do. I live in a town outside of Portland and it is worth the drive to take my vehicle here.
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October 2023 by Sean Kearns
Great service, quick and very knowledgeable! I trust Pacific Car Care and will continue to use them for all my needs.
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September 2023 by Kyle Sexton
I was so pleased with Pacific Car Care. I can see why my friends recommended them to me. When my truck wouldn't start, I thought my week was ruined, but I had AAA tow it to Pacific Car Care. They gave me an estimate to determine the problem right away, and called me a short time later to tell me they figured it out and could have it back to me the same day. From tow to go, less than four hours. That's remarkable! Excellent communication and customer care. My new mechanic!
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September 2023 by Cathi Rotan
I had a good experience with Pacific Car Care. I’d especially like to thank Elmer for his excellent kind service.After months of my mechanic working on my car and not being able to figure out what the problem was PCC was able to pinpoint a couple issues. Plus gave me a heads up on repairs I am going to need in the future.I’m happy to have my car back.Services: Auto exhaust system repair
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September 2023 by Cathi R.
Great service. I will need more work done on my car so I will probably take my back there for the major work that needs to be done before I have to renew my tags.
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August 2023 by Rameses Daaka
This is a genuinely honest and incredibly fair shop. Pacific car care went above and beyond making the repairs to my vehicle and then telling me what would potentially need to be worked on before winter. They even put premium gas in my tank. Thank you Pacific Car Care!
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July 2023 by Josh Cena
Pacific Car Care always meets our needs with our cars. They get the job done quickly and get it done right. Have brought in multiple cars over the years and I trust them every time. Would highly recommend! Affordable as well
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July 2023 by Kylie Brunger
I've had nothing but great experiences with Pacific Car Care. The owner is knowledgeable, friendly, and honest. My car is always well taken care of and is my go-to place for maintenance and repairs.
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June 2023 by Tsjitske De Jong
Big scam place!! Played with our emotions with starting of with the news that the repair would cost 5000 dollars. Then after going through the car with us it turned out it could go down to 3000 dollars "to get on the road savely". Went to an other place where they fixed everything for 1000 dollars..
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May 2023 by Busy Bee
I have VIDEO of the unprofessionalism displayed by someone of a Hispanic man, heavy-set, having long hair, similar to a biker, who treated me with total disdain and seemed to be a racist.The person was being very condescending and disrespectful with how he had treated my simple inquiry of a tuneup!I simply asked if he could provide me with a piece of paper describing what the price of the quoted $135 dollars involved for a diagnosis my car, which I drove to the establishment.He proceeded to get even more condescending and even angry, when I mentioned that I was simply inquiring about the price which explained the FUTURE service. (This, so I could show it to my husband. He began displaying nervous symptoms and was obviously bothered by this.)He then stated that he couldn’t do that! I reminded him, that when one buys something, or is going to compare prices, that this would be the reasoning for my request.I then asked to speak with the manager for clarity. He again stated “No”.I then asked for the owner, in which he replied negatively that he wasn’t going to do so.He further stated that I could come in on the next day to see him/her. He then also added that he would not assist me any further.At that point, I began recording because no one should be treated like that! Period. —“You can't record”, he stated, “This is private property so go away!” he said.This all happened for a simple inquiry! —Hopefully the owner can see the video. and assist this individual with retention training and customer service. It was obvious to me that this man was racist and/ or sexist of his own clientele, or just a down-right rude person, who took out his traumas on me this day!Whatever the case may be, never, in my 26 years of living here in the United States, have I come across such a typical person, who hates, or seems to hate his job, which is in the field of customer service, help, and assisting individuals in auto-motive repair.If the owner sees this message, that kind of staff should be avoided. I believe he just wanted to take my money. ( my opinion). Hopefully, they will be able to manage the temperament of such individuals at their place of work!.
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May 2023 by Beth Karolle
Ive been using them for years, and they're always professional, friendly and accommodating. They were able to get me in the same day for my oil change and tire rotation.
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April 2023 by Lee Herskowitz
Had brakes checked, front end alignment , change oil & filter and replace frayed universal belts at 98,350 miles. Great service; there were some issues with the brakes that were not done to my complete satisfaction (nothing of safety issues) and they redid the work for me and made it right!
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April 2023 by Peter McLean
Replaced water pump, and then did a block-test to r/o potential related problems...I'm grateful for and satisfied with timely and thorough service of Pacific Car Care's team!