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November 2023 by JORGE GONZALEZ
Bill and the PDX Import auto group are the best! I don’t know where to begin. I had the best experience buying a car and it was so quick and could have been quicker had we not had so much fun taking and sharing stories. Bill made sure everything was on point. His inventory is top notch, I was almost considering buying a different car when I got there. I bought his GX 470 (this will be my second one) and out of all my searches none came close to his offer and condition of the car. As a service shop owner myself I was very impressed with his facility and customer service. No salesmen tactics just a passionate business owner.Thank you Bill, if I ever need another car I’ll be calling you!
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May 2023 by William J
Horrible shop to deal with . I will never do business with again .
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May 2023 by Henry
Excellent customer service. Bill is Very professional and friendly. I’m more then happy with my new car. Amazing experience, thank you very much
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February 2023 by Bobby Johnson
Bill is the man! Very honest and patient. Even with all the questions and probing I did as a home mechanic, he never got petty, rude, sales-y, or discouraging. He was very responsive and considerate and I ended up walking away from a car after a lengthy process and he still was as nice as the first time we talked. Stand up guy with tons of nice machines. 10/10 would recommend for anyone even remotely close, it is worth the drive from out of state. His shop is clean and organized and all vehicles are in excellent shape. Can't thank him enough for the great experience!
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February 2023 by Timothy Laible
First experience with a dealer but a pretty good one at that. Bill was very nice and open about everything with his vehicles and even gave me a mini tour of his building! No fees, sells the vehicle as is with posted sticker price. I traded a vehicle here with him, he was willing to make a couple compromises and make the trade with me. Felt very much like a private sale than a dealer sale. We both made out happy with the trade. Thanks Bill!
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October 2022 by MSh
Son and I drove up to Portland (4 1/2 hours) to see a G37s. When we pulled up, there was a car out front with "AMG43" letters on it, in do it yourself stenciling (Maybe a 2002 CLK430?), Merc didn't make an AMG43 until only recently. First red flag... The G37s looked good from pics, and they said they had done some work to it themselves (Gallery gaskets, a pretty big job, but would want it done from a specialist). The car was pretty beat up when we arrived. Must have had 50+ paint touch up spots, the clearcoat was horrible from sap, the rims were hugely curb rashed and dented in some places, and the tires were 5+ years old and mismatched Chinese brands. Refinish the rims and new tires and maybe, maybe... we'd be in business. While we were driving it, it sounded like there was an exhaust leak. I asked about it and one of the owners said flat out... "no, there is no exhaust leak". Which may have been one of those "not telling the whole truth lies"? When we arrived back, I looked under the back and THERE WERE NO MUFFLERS! It had welded straight pipes from the catalytic converters back. The welding job was horrible to boot... we just got an overall shady feeling and we walked. I would ABSOLUTELY have a pre-purchase inspection done at an independent shop for ANY vehicle you were thinking of purchasing from here.
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July 2022 by Jorge
Bought a vehicle several years ago. After finding shattered glass inside the door panels,seats, and signs of damage I wouldn’t recommend the headache.
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June 2022 by Louie Lou
I went to try to buy a car from them but come to find out the sport mode didn’t work. But he didn’t admit to knowing about the issue until I brought it up. Just rubbed me the wrong way like he was being shady. Just make sure if you do buy a car from them outsource a diagnostic and get it fully checked before buying . Because if they can get over on you they will
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June 2022 by Nolan Schreiner
Paul and Bill are both professional talkers. Especially Paul. They have no problem selling you a car with issues. They're good at what they do. Just a heads up.
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February 2022 by Josh Hyatt
Website hours of operation do not match owners hours of working, phone rings and rings and rings, no notes on door as to when they will be open or even around, this establishment lost the sale of two quads due to lack of customer service!
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September 2020 by Raymond Riggs
I can't overstate the high quality of customer service I experienced with these guys! From the first phone call with Bill to purchasing a vehicle. I could feel their integrity and honesty through their demeanor, words, and actions.They are a family business and I was treated with like family.They go above and beyond in the quality vehicles they offer. Making upgrades that most all other sellers would not do.Their pricing is so good coupled with such high quality stock I want everyone to go to them.The standards they operate under are so high they deserve to be called "The gold standard in customer service and quality automobiles".
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September 2020 by marco hancock
Great Guys to work with! They where quick and welling to help in the sell of the truck. Thank you guys for all you done..
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June 2020 by Kyle Elliott
They were honest, friendly. And help take care of what you need. Couldn’t be happier with my car purchase.
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October 2019 by Chad Billings
Great customer service from the guys at PDX Auto Imports! Bill was extremely helpful with eveything. Really enjoyed the purchasing process here and would recommend to friend who is buying a used car to shop here! Awesome shop!
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October 2019 by Peter Z
So helpful, very glad to do business