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January 2024 by Nicole Ball
Olivia made my shopping experience fantastic today. She knows the product well and was the perfect guide. I love shopping downtown and I am so happy to have access to touch and feel locally made goods in person.
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December 2023 by James Haberski
Ouch expensive, very high-quality best gift store there is
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December 2023 by Jaime Shepherd
Great discounts and friendly staff
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April 2023 by Kobe Tous
This store offers a great selection of blankets, sheets, and other bedding items made with wool from Oregon. They also have a nice collection of warm clothing. However, the prices are relatively high compared to other brands.
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March 2023 by Mark H
Why waste time in Portland? You can get your car vandalized anywhere.
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September 2022 by Coni B.
I've admired the Pendleton brand for years and this was my first trip to the store. Love the selection - choosing was hard! I purchased a throw but wish I'd bought more! Long-lasting, beautiful workmanship is rarely available anymore. Great store, very nice helpful staff. We walked from our hotel. No problem.
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April 2022 by snelson5871
Amazing quality product and even better customer service.
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November 2021 by Sawyer Cummins
Don’t support these colonialist white people stealing and profiting from native cultures while also treating their employees horribly. I worked for Pendleton and know first hand their shady practices and cost-cutting (which almost always also cut quality) schemes. How can an Oregon company do so little to educate themselves on the insensitivity of having not-native peoples design native inspired items? There is a reason Pendleton is not on the same level as other Oregon companies like Nike and Columbia despite being around almost twice as long.
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November 2021 by Bill B
Very nicely done store Friendly staff good selection of products although presently you do have to knock for entry as it's limited access because of covid but well worth the couple of seconds it takes for somebody to open the door for you
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August 2021 by Kim G.
Incredibly gorgeous store, everything styled and displayed beautifully! Pendleton is high quality and when you buy an item - blanket, clothing, throw - it will last. It is heirloom quality, worth the investment! Wanting a throw blanket to add a pop of color to my living space, I had been coveting the Chimaya throw in aqua. Online it was challenging to see the difference between the aqua and harvest tan as both have stripes of aqua blue, cream, burnt orange and tan, just various shades. I called the store to see if they had both in stock so I could see them together prior to spending the $199. They were super helpful checking stock and ensuring me they had inventory in both, so no need to rush down. When I arrived the next day, I was so impressed with how much inventory of everything this location carries. Typically I shop at the SE Milwaukee location because it's in a safe area with plenty of parking. But the Milwaukee store is like a warehouse and it's more challenging to see the available items. At the downtown store, in the heart of Chinatown, it's small enough that all like items are displayed together and right next to corresponding items, making it easy to see and find everything. They had every style of blanket, throw, quilt, pillow - wow! Lots of clothing, accessories like coffee mugs, there were rugs, totes, some furniture, sweaters, jackets, t-shirts, ponchos, towels, bath accessories - everything! I'm so glad I was able to make a comparision of the throw blankets. My instinct was right, the aqua Chimaya throw was the one! Service was friendly and efficient, very welcoming and helpful. Thanks! Parking is on the street. Surrounded by the house-less tents in Chinatown, I was nervous about parking my car even though I scored a spot right out front. Making sure nothing was visible, I quickly walked to the door and I was let in, meaning they keep the door locked for safety. I live downtown but there are areas that I won't go to or if I do, it's during daylight and when I'm alert and on guard. This is one of those areas. It's a wonder that the few remaining stores have been able to stay open for business and Pendleton is one of those stores. Sure hope they make it through the current state of Portland and can continue to provide a part of history and quality items for Portlanders and visitors alike.
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May 2021 by pelle larry
Peter John
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May 2021 by Stíofán O'Conbhuidhe
Another 3 months pass and still no response...The product is great, the customer service is not. Have written to them three times with a question about the product I bought ... I'm still waiting.Got your automated blah blah response, but three weeks later, I'm still waiting for a real response. I keep getting your email offers to buy more stuff, so please don't use Covid as an excuse. You're still in business, right? Still selling stuff, shipping stuff? Step up to the plate Pendelton.
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May 2021 by b v
Great collection of merchandise but customer service could be a lot better
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October 2020 by Raina Popp
Nice quality items and good customer service. Love the spa towels.
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February 2020 by Gail Crandall
Beautiful blankets!
