-
October 2025 by Susan Gould
We’ve had excellent service at United Access In Hillsboro. Erin, Claudia, KELLY, Shelley, and Alex are all professionally based. They listen, they care, they find a Solution to all of our concerns. We purchased a modified wheelchair van from them and the ability to travel and Run simple errands is very freeing. We highly recommend their service their staff and their care. Susan Gould and Shelley Wright, Beaverton, Oregon.
-
July 2025 by Garry Jantzen
We needed a van to hold my wife's electric scooter. They had several options
Claudia was very helpful.
-
July 2025 by Terry
I went to United Access Hillsboro oregon store. The team they have working at this store is phenomenal. They work so flawlessly its like you never find a gap in anything that's being done. From Claudia and Erin to Eric they are an amazing team. One could not ask for a better support team for all your needs in wheelchairs or wheelchair accessible vehicles or scooters. This is the place to go you won't be disappointed. As a veteran I can tell you they have done a tremendous job working for me with the VA. THANKS United
-
November 2024 by Alison Cooley
Always so helpful. We first got our van from them in 2001 and now getting rentals from them. Always honest upfront and willing to go the extra mile to help.
-
October 2024 by Teresa Cowles
I find it difficult to deal with erin. She is not Knowledgeable or skilled in the details of operating the Lyft.she is argumentative and confrontational. She pretends to care for the handicap people who come to her business, but that’s only when you are paying Customer. When you have problems afterward, she’s not helpful. In fact, she is counterproductive.The others in the office are very helpful and should be in charge of the location and the business.
-
July 2024 by rozi misgana
I found it challenging to get accurate assistance from Claudia. While navigating to some issues. she was assigned dealer to assist me so whenever I called to United access I get redirected to her, like I have no choice but only her, and she act like a boss to me instead of doing her responsibilities.
I have taken the time to analyse the issues and genuinely want to assist the company in reaching a sound culture.
Hey Claudia did you hear from the linehoder , her answer is I don’t work for them you have to ask them, while they are waiting for her to send them some documents.
After I went through everything When the expectation day to pick up the car, she text to let me know that the car is not arrived.
Next day I called her to ask she said this coming Friday. Then a little late she started texting that the car is in the installation process and that she doesn’t work for them to know how long is going to take the installation process, and she suggested me to look for different car. I bought insurance for this vin number and I have the check on my hand from the bank. I also have a plan to do. Finally Erin the manger was the one who helped me to move forward a little bit , but unfortunately she is on vacation . Now Claudia is okay to let me go after me working almost two months dealing with her close minded, full of judgment now I am feeling like helpless.
-
May 2024 by WAV Transport
Erin, Kelley and the team at United Access in Hillsboro are the best in service to our community. As an operator in the NEMT space we strive to be best in class. United Access is a part of that mission and we strongly recommend them.
-
April 2024 by Fred Fitch
I've worked with United Access and Kelly for all my mobility needs. He's always been professional and courteous with me.
-
April 2024 by Sue Beard Buchholz
Very friendly and courteous
-
February 2024 by Elizabeth Hickey
I accompanied a friend but was very impressed by the prompt service and very helpful attention she received . If I ever have a need or know of anyone who needs such services I will definitely recommend United Access.
-
January 2024 by Scott Vokoun
Kelley and Gene are great. They always make sure my van is in good running order and are helpful when I call in with something wrong with van. They are the only place I truly trust to work on my van. The new location is much more inconvenient for me, but I still drive all the way out there for my service needs.
-
October 2023 by D. B. Lewis
We bought a unit from them and recently had the first checkup. Great service. Unusually nice and helpful staff.
-
August 2023 by Bayli Weden
Claudia, Jim, and Greg are awesome! They have been working through this annoying process to get grants that help pay for hand controls, and it has made it a lot less stressful! They made each step of the eval process, 1st drive, and ordering of the equipment really fun! I highly recommend coming here if you're looking for hand controls or driving instruction.
-
July 2023 by Debbi C.
We needed a wheelchair van for my daughter to attend her brother's wedding reception out in Carlton, OR. Everyone there bent over backwards to make sure Natalie got there.The van was PRISTINE when I picked it up, and it drove like a dream!! I recommend Access to anyone with rental needs. It's worth every penny, and I found their rates to be very reasonable.
-
February 2023 by Monte Rhoads
The Team at United Access Hillsboro continues to go above and beyond the call, when it comes to repairing my 2020 BraunAbility Chrysler Pacifica!I would highly recommend over other BraunAbility Dealers in the PDX area…
