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October 2023 by Sara Glickman
I’ve been going here for years and never had a less than 5 star experience. The whole staff is friendly and knowledgeable. Great selection, great quality. I’d go out of my way to shop here if I needed to.
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September 2023 by Rosie Roman
Super friendly employees and willing to look up items for you to customize orders!
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July 2023 by Betty Marie
Great high quality products. Really nice, very helpful staff. Hardworking animals in the store keeping it all together. 10/10 will return
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June 2023 by Salami Czar
Great local pet shop. Pet staff is as friendly as the human staff.
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June 2023 by Ben Beekman
Lovely little pet store with a nice selection and friendly staff.
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May 2023 by Morgan Lourwood Stokes
Very cute pet shop! Great selection of harnesses, leashes, toys, and more! The staff was also very friendly and welcoming.I am a mega fan of Freddie Purrcury, and he has to be one of the nicest cats I've ever met (and that's including my own!).Even if it's just to say hi, I definitely recommend you pop in and check it out. Very cozy!
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April 2023 by Tammy Turner
Needed freeze dried dog food for an upcoming hike, went in to see what they had. Lovely staff person, talked us through the options they have there. It was very helpful and they even gave us a few "freebies" for extras on the hike. Our dog, loved them too!!
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March 2023 by Adam Tillman
Helpful and experienced staff. Really go the extra mile to help you and your pet .
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March 2023 by Melissa Christiansen
The staff are always friendly and willing to help a lot. They are very good at answering any and all questions you may have.
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December 2022 by Alana St. John
The pet store I loved closed down, my dog needs CBG so I decided to try this store. I called ahead & specifically asked for CBG. I remember saying, "I need CBG, G as in good not CBD, D as in dog."The lady said, "yes we have that in these sizes, etc." So I went, on the bus from South Waterfront to their location.When I arrived I was "greeted" with a scowl and silence. After asking for the CBG I was told they don't carry it. So, I'd come all the way for nothing. I decided to look around. Thankfully I didn't have any questions because no one smiled at me or acknowledge me.When I went to the register to buy my things I tried again talking to the employee who ignored me and misinformed me. Silence again, I asked if the dog in the store was hers. Another scowl and silence, until another lady answered saying it was her dog. She was nice and the only reason I didn't give a -2 ⭐ review.I have not since returned and I won't. I don't recommend you to either. Also, the rude lady was very loudly telling the nice lady how people/their customers are so stupid. Because they have trouble finding the place. She went into great detail, it was so ugly.
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December 2022 by Steven Wonser
Always great service with everything you need for your perfect princesses and little goblins! My cats are a huge fan!
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November 2022 by Sally (Stargazerah)
Awesome customer service. Very friendly staff. The store cats are hilarious. Been coming here for a little over a year and they're excellent.
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September 2022 by Julian G.
I''ve been coming to PB for about 6 years now. They are always very helpful. And knowledges in all their products. They are patient too. I have a couple of very picky cats and have had to return multiple pet food products, which I feel horrible about but they have assured me every time the food still gets used and they aren't losing money when I do. This has definitely earned them a lifetime customer with me. They will also give you samples to try with your pet so you don't have to buy an entire bag. Which is great because the food isn't cheap. (Anywhere, not just at PB) They have a great selection and they research every food product to make sure it's sourced well and is good for your pet.
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August 2022 by Dan Saunders
Great variety of better food for your furry friends and very knowledgeable and friendly staff.
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August 2022 by Dominic R.
Thankfully I read signs that are posted with context clues. It looks like a decent store but there's multiple cats wondering around and 2 reactive dogs behind the counter. Was hoping to take my dogs shopping here but it's not very welcoming to bringing your own pets in. Definitely one way to deter customers and the ones consuming products. Would recommend a sign that states no dogs welcome.
