Plaid Pantry is a Portland-owned and operated convenience store chain serving customers in the Pacific Northwest since 1963. Known for its quick and accessible snacks and beverages, the stores are staffed by friendly, familiar local people. While the product prices may not be the lowest, the stores offer a unique and entertaining experience, with some customers even enjoying chatting with the clerks on their breaks. The stores are generally clean, with well-maintained restrooms. However, the gas attendant service can be inconsistent, with some locations experiencing staffing issues during certain hours, requiring customers to pump their own gas. While most of the clerks are described as wonderful and polite, providing a pleasant shopping experience with a smile, there have been isolated incidents of new hires exhibiting an unwelcoming attitude, making some customers feel like a burden. Despite these occasional issues, Plaid Pantry remains a popular and convenient option for the local community, offering a 24-hour service that sets it apart from other nearby convenience stores.