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December 2023 by Jenny Koll
Beautiful location, good parking, wonderful staff. Clean and welcoming space, makes for getting a dental cleaning or dental work a calm experience. The team are kind and knowledgeable, really enjoy coming here!
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July 2023 by Erica Indira Swanson
I popped in here briefly as I was next door and the receptionist and office admin was the most gracious and kind. I will definitely be back!!
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January 2023 by Ashley Desverguñat
Great dental office, great staff and great care. They go above and beyond to ensure all is taken care of.
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April 2021 by Madeline Miller
I think everyone can agree that they don't love going to the dentist... But Portland Dental Works really goes out of the way to make you feel welcome, especially their receptionist and office admin!I went for a cleaning and a follow-up filling at the PDX location. The hygienists were kind and thorough when explaining and during both processes.For the filling, when I told them I didn't like needles, they were super understanding and Dr. Mazyar Afshar was able to complete the procedure without anesthesia quickly, professionally, and pain free!Thank you all!
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September 2020 by Kim G.
I have a huge fear of Dentists and drilling, let me just put it out there. After one experience where a dentist could not get me numb, which resulted in several attempts to drill, screams, then another shot of Novocain - then same thing ax's 4, I'm literally petrified. Even teeth cleaning is painful for my super sensitive gums and teeth. Jennifer is the best dental hygienist and I will not see anyone else. Ever. She knows my sensitivity and fears and does everything to make the process pain And stress free. She puts a numbing paste around gums of sensitive spots, let's me wear the heavy leaded vest during my cleaning which acts like a weighted blanket to calm me. Genius! Constantly checks in to see how I'm doing, if I need a break. She is so caring and expertly skilled that I choose the dentist office based on where she works. While I've gone to Portland Dental Works for 20 years, I've just started seeing Dr. Afshar who is very kind, straight forward, patient and provides very detailed and easy to understand treatment processes. To date, he has not performed any dental work, just exams. Unfortunately two of my crowns have to be replaced so appointments have been scheduled to start the process. I'll update my review once this has occurred.This office is closed on Fridays but I've never had any issues with getting call backs and have found the current and previous receptionist to be friendly, prompt in returning calls, and helpful when scheduling appointments. Once when I had to cancel appointment with less than 24 hours Notice due to an emergency they charged me $35. I understand the need for cancellation fees because it's a full hour where they could not bill for a service and could have had another client. When I explained the emergency, they removed the charge. During Covid-19; they are taking all precautions and I felt safe being in the office and having my teeth cleaned. And felt so good afterwards! I have them cleaned every 4 months and was scheduled in March so had to delay, and have never gone that long. They are covered by my individual Met Life insurance plan; I actually made sure they were in Network before purchasing the insurance.
