Portland Electric Cycle, operated by Gunther, is highly praised for its exceptional customer service and extensive knowledge of electric bikes. Customers express their satisfaction with the support they receive, even if they did not purchase their bikes from the shop. Gunther’s willingness to assist with troubleshooting and repairs, regardless of the brand, showcases his dedication to customer care. Many reviews highlight instances where he went above and beyond, such as returning to the shop to help a customer or providing valuable advice on upgrades. The quality of products offered at Portland Electric Cycle is also commended, with customers feeling confident in their return business. The overall sentiment is that Gunther and his shop provide a level of service that surpasses online retailers, making it a highly recommended destination for anyone in need of electric bike sales or service.
Gunther is the best. He can fix, fabricate, program, reprogram, and replace every part on an e-bike. Many of the bikes he sells were created to his specifications and he sources the parts for the best finished product. He works hard and is very dedicated.
June 2026
Amazing customer service, knowledgeable about his products, Gunther is a class act! The style of bike I got has to be one of the slickest ones around town. I looked all over town at different bikes before I chose the one he has.
March 2026
I purchased a few e-bikes from Gunther and have been very pleased. He is alway fair, friendly, and fast. He is a fantastic repair guy. Here are some fun pictures of what he needs to repair - an inconvenience he has quickly resolved. While I was at it had to upgrade the gear set….
