Portland Water Bureau
Hours:
664 N Tillamook St, Portland OR 97227 Hours
About Portland Water Bureau
The Portland Water Bureau provides water to nearly a quarter of Oregonians and is dedicated to maintaining high-quality water sources while ensuring public health and community relationships. Many customers express appreciation for the clean and tasty water, highlighting it as superior to water from other states. However, some reviews mention concerns about rising water bills, with one renter experiencing a significant increase without clear explanation. The bureau also offers engaging tours of the Bull Run Watershed, where visitors have praised knowledgeable guides for their passion and expertise. However, there have been reports of unsatisfactory customer service experiences, particularly with one representative, leading to frustration among some customers. Despite these mixed reviews, the overall sentiment reflects a community that values the efforts made by the Portland Water Bureau to provide safe and clean water, as well as their responsive service during emergencies, such as water leaks.
Most Recent Reviews
July 2026
Good programs for assistance, workers want to help, costs astronomically high for a city with 9 months of rain, monopolies are never a good thing. Especially gov monopolies. No water, no life.
May 2026
Worst utility service I've ever used.
Will cut off service with zero notice or warning. Doesn't keep records of leak repairs and expects you to pay exorbitant bills.
Won't schedule service and expects you to just sit without water until its convenient for them
April 2026
Applying for assistance with bills took 11 days of paperwork and phone calls; promised email and promised packet never showed up. Incomplete/unhelpful information from those on the phone.
More Comments(126)
- Portland, Oregon
