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December 2023 by JP D.
Excellent! All went smoothly. Ordered online and picked up in store. Thanks! Selection was great and included items difficult to find elsewhere.
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October 2023 by Morgan W.
DO NOT SHOP HERE! I will NEVER be back to support this small business. We were warned previously of their customer service and were told to not to purchase our baby products here due to friends having problems with returns/exchanges. My mom and I went and purchased the Nuna Demi Grow stroller in July after excitement of finding out I was pregnant. My baby isn't due until January so we've kept the stroller in the box unopened. We called in because Nuna released a new updated version of our stroller and their employee said if it unopened bring it in and we can do the exchange. Minutes later they called and took it all back saying they won't take it back and the manager said her employee spoke out of pocket. At least honor what your staff tell your customers! Had we shopped at Nordstrom like originally advised this wouldn't even be an issue. I always try to support small business but this goes to prove you get better customer service at Department Stores. BE ADVISED! If you're looking for stellar customer service for a lifetime THIS IS NOT THE PLACE TO SHOP! I will be sharing my experience across all social media platforms, friends, family and anyone expecting.
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August 2023 by Chelsea Nasayao
There aren't many baby stores you can go to in person anymore. My husband and I love this store and being able to see the baby gear in person. We bought our nursery glider here and we love it. The staff are always so kind and helpful. We will definitely be returning as we raise our little guy!
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August 2023 by Nicole Pearson
This place is AMAZING - hands down best kiddo store in Portland. Their customer service is next level. An item I bought broke & they contacted the manufacturer and their sales rep to replace broken item. THIS IS WHY YOU SHOULD SHOP LOCAL!!!!!!!!! No big box store (or online store) would ever be as vested as they were in helping me not only replace the item but replace it with one that I felt comfortable with. Absolutely AMAZING. Highly, highly, highly recommend Posh Baby!!!
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August 2023 by Nicole P.
Hands down best kiddo store in Portland. I purchased an item with them (one that I could have purchased online) and the item ended up breaking. They not only contacted the manufacturer but also their sales rep to help me replace the broken item. THIS IS WHY YOU SHOP LOCAL!!! Their customer service, dedication & support is unmatched and something you would never find with an online store. I couldn't not recommend this place enough!!
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July 2023 by Derek Masuda
Of the few baby stores remaining in the Portland Metro area, we love this local shop. The staff is super friendly, helpful, knowledgeable, and patient. As an example, the staff helped us navigate our indecisiveness by answering our slew of questions before making a purchase decision. Also, we didn't feel pressured to purchase anything. You can try out the baby equipment, like pushing the stroller around the store and trying on baby carriers before selecting. We also love the variety and quality of products they carry. We bought a majority of our baby gear from here for both of our kids. Highly recommend stopping by this place when looking for baby gear!
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July 2023 by ArinMichelle Casey
Outstanding boutique! I planned to pop into this store for 30 minutes, but spent 4 hours. This was the first stop I made when shopping for my first baby and I was blown away by the customer service, supply, knowledge, patience... the list goes on. Highly recommend anyone (and everyone) shop at Posh Baby. I'll be ordering my baby gear from here even though I live elsewhere in the country. Thank you!
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July 2023 by Sydney Vaverka
We went today and feel so much better about having to pick out a stroller and car seat. Lily was incredibly kind, caring and knowledgeable. She took the time to answer all our questions, explain all the options, how everything worked etc., we are so thankful for her expertise and can’t wait to come back. Thank you again Lily!
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July 2023 by Catherine Bunch
Listed as “In Stock” on their website doesn’t mean anything. I don’t care if your supplier has it to ship. If someone is specifically looking for IN STOCK items they most likely need them the same or next day. I will be ordering from somewhere else, and will not support this kind of shady practice.
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June 2023 by Anna Nguyen
This store has super cute clothes and gear. The ladies here are also knowledgeable and helpful. Customer service is 10 out of 10.
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June 2023 by Ryan Dooley
Great place to compare strollers and car seats. Lily was amazing and walked us through a bunch of different options.
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May 2023 by Jaane F.
The staffs here were friendly and helpful when we asked tons of questions. Also, we spent money in the shop after we decided what to get. They are willing to ship to CA for $15 per item. That's still not bad. And shop with tax-free. We're satisfied with their service. The parking can be challenging because it's street parking. But if you come early , that shouldn't be a problem.
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May 2023 by Chelsea R.
I am so happy to have found this gem in Portland! Their selection of clothes is huge and they are all super cute and high quality. I loved being able to see and test out all the strollers, rockers, cribs, etc in person! The staff were also very helpful and personable. I will definitely be a regular customer of this store! :)
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April 2023 by Judi Kloper
Posh Baby has a nice selection of well-made clothes, toys, books, and other items for infants and toddlers so it's easy enough to find the right gift for a new baby or a little one's birthday. The most recent purchase I made was for a book that the new mom and dad will be reading to their baby as she grows a bit; the selection of books is just the right amount, not overwhelming like it often is in bookstores. The convenience of shopping in the Pearl District is also a plus.
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April 2023 by A Sanker
We love Posh Baby. They always have the high quality baby gear we are looking for. A local business with knowledgable and friendly staff. A+