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January 2024 by Brian Compton
Customer service is great, friendly management and clean facilities...
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December 2023 by Tracee Fivecoats
This location is one of the best, Debbie at the front desk is funny and respectful. This location is never a hassle, good customer service.
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November 2023 by Jon Edward Andersen
It was good for what we needed.10x20 outside, unheated, Rollup door was $280.It seems like alot of money. But, if you have to have it?It's was short term.It is month to month. No contract.No notice needed to move out.
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November 2023 by Emily Menges
Debbie and the two women training were exceptionally helpful! Wonderful customer service! Easy Five Stars
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October 2023 by Kris Terry
Debbie was wonderful and spontaneously helped us improve our contract!
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September 2023 by Chris Hines
If your ever in need of a storage unit hands down the best place to go would be “Public Storage” on 1621 NE 71st Ave Portland,OR 97213.I was amazed at how easy the whole process was thanks to Debbie.She explained everything to me in detail what I needed to know and even determined what size unit would best suit my needs.She is a professional all the way.I feel at ease knowing my belongings are stored here.Thanks for everything Debbie ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Fen Roets
Amazing customer service and extremely clean. The manager is very kind. Had my stuff here for a couple months between moves and never had to worry about security or anything.
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August 2023 by Erin Place
Move in was smooth and wonderful and the staff are attentive and helpful. There were rolling carts available for use and the code access was simple and efficient. Thank you for helping make my move so much smoother :)
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August 2023 by Christopher Vasquez
Loved this place! Barbara is wonderful and so helpful. Stayed here for 2 years!
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June 2023 by Jordan Huffman
Best self storage in all of Portland. Their security measures are excellent I have never once worried about the safety of my belongings. Property is always clean. And the staff are knowledgeable, competent, and kind. Especially the manager Debbie. She's awesome and I'm extremely thankful for her kindness and all she's done for me!
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June 2023 by Kellie W.
I would avoid this place like the plague. I currently live in Tucson and had put my dad's storage in my name. I understand there are policies. But no one was willing to work with me. I had to take time off of work to make the 24 hour drive. I had to make an appointment just to get my key to my unit. No one was in the office after 1pm. The manager there was very rude and unprofessional. I am not from the area and wouldn't let me use the 3 dumpsters on property. When I asked where I could throw my trash she told me that she didn't know and basically said figure it out. I am being charged $75 for "abandoned goods". There is a sign posted in the unit stating to clean the unit remove all trash or cleaning will be issued. Leave the unit open and take your lock. And a refund would be issued. But instead im told they dont offer refunds and find any way to charge you money when you move out. Then the signs were being changed when I was there and the truck was in my way and had to work around the trucks. The guys were trying to be cordial but decides to put the back of the truck to my unit so my unit was being filled with exhaust fumes on top of everything else I dealt with that day. I tried calling the corporate number which got me no where because all they did was schedule an appointment for the manager to call me the next day which she never did. Everything about this company sucks! Stay away
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May 2023 by Joseph Keel
Such a great experience. I got checked in and got into my space right away. Clean and safe facility with a wonderful staff. They had carts for me and brightly lit. I will definitely use them again for future storage.
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May 2023 by Victor Levine
Management first prevented access to my storage unit and then restricted access. Their reason is I have left thefacility after the 9pm closing time!Every other Public Storage I haveused have employees that let youknow it's time to leave. Yet thisfacility has zero human oversight ormanagement. In fact I have yet to see any staff on site since renting the unit.If people leaving at exactly 9pm is so important theywould have staff to ensure this.Clearly the "honor" system isn'tworking. I’m fairly certain it’s the main reason I see people exiting over thefence every night I have been there!• In addition, drug use anddistribution happens in plain viewwith little fear of any managementenforcing any type of standardshere. Restricting my access isridiculous considering this locationdoesn't even bother to providestaffing to ensure the safety ofeveryone's belongings. If they issueme a full refund I will leave asap.This is the worst run business I haveever encountered. Vic Levine
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May 2023 by Robert Sherbahn
Erin was very helpful and very polite..I would do business with them again.Thank you ERIN!
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April 2023 by Christina Moffett
Awesome friendly staff convenient location clean unit
