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September 2025 by Gabby Valderrama
Very helpful team! Helped me vacate a unit even without the keys
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September 2025 by John Opp,jr
Thank you for taking care of me promptly. Harrison was a wonderful very kind and helpful employee. I see no problems with renting a space here. Although there is some mysterious people trying to enter the property right at closing hours driving by my unit very slowly and checking things out. Not too alarmed but still..
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August 2025 by Lenard Hope
Rats infestation
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August 2025 by Aly
Robert at this location was super friendly and had great info!!!!
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July 2025 by Justin McDonald
From The minute I walked in from the air-conditioning down to the customer service second to none take my business nowhere else
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July 2025 by Carolyn Kendrick
My name is Carolyn Bernard and I only have less than half of a week to move and I have been with much anxiety so I got in contact with Chad at public storage at 8928 North Northeast Halsey and I came in and chat set me up with the great price for my rental space my anxiety is gone they are amazing I suggest if you ever ever want to rent a storage place especially if you have a last moment move I suggest that you come here because Chad will set you up with the best price and the best deal he's amazing and it's 98 degrees out trust me and I'm hot but he made my day and my anxiety go away so I'm very happy please and I cannot wait to do business with them in the future I give them 100 plus stars and above cuz he went beyond and beyond
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May 2025 by Bryan Conway
While reorganizing some items in my unit, I inadvertently left something outside the unit, which was then picked up by another Public Storage customer who assumed the item was being left for whomever might want it. Robert was able to track the item via surveillance video, and arrange for the safe return of my misplaced property -- truly outstanding customer service, thank you Robert!
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April 2025 by Stephanie Kampmann
Zoe was great!! Super nice
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April 2025 by Patrick Bolton
The process of renting the storage unit was simple and hassle free. The app is a nice addition making it to get in and out. I also like the fact app provides direction which I like since I am new to the area and learning my way around.
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March 2025 by Adrian Garza
The service was great thank you very much
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March 2025 by William Carr
This Public Storage is inhabited with Rats, Mice and I suspect Bed Bugs also and my storage unit smells like a barn yard. I moved into this unit on December 15, 2023, when I moved from Lake Oswego Public Storage where I had been storing most of these original items since March 2020. Today is March 20, 2025.
Yes! My things have been in public storage for 5 years this month and I have paid my rent monthly. To date I have paid $20, 449.00 in fees and Insurance. You see I am a contractor, and I rent a room to live but I had finally got me an Office to move my stuff in December but there is no way that I can take my things from that storage unit without Discarding and Decontaminating all the items in the storage unit.
I have to say that I have rented many many storage units from Public Storage over the past 25 years, and I have rented at least 4 other units while I have had this unit in the past 5 years. I have never had a problem with rodents or employees that I can remember but the staff and faculty at 8928 NE Halsey St really be avoided! Public Storage makes everyone sign their Contract on that little digital signing board and none of us ever read before signing. I did not read the contract for Public Storage and Red Door Insurance until I had to make a claim in June 2024.
What I must tell people is to read your contracts! Check and smell your unit before you rent, be prepared for Predatory, Pricing and Market Manipulation, Piercing the Corporate Veil and if you see a problem its best to get your stuff out as soon as possible because, the employees of public storage are trained to respond with no information (short answer) and when you get frustrated with getting information, they are trained to get vindictive, It becomes very unprofessional. Also, in my investigation I found out that Public Storage is a foreign company and Orange Door insurance is a total scam, with my rat problem the payout would have may have been $250.00. I can’t help but be disturbed about what I found out. Just due your due diligence and inspect the unit and be prepared for frequent and large price increases.
In my case I filed 3 grievances with Public Storage dispute resolution and Orange Door insurance, and I was denied any response other than they would not lower my rent, never addressed the rodent problem other than verbally telling me to read my contract. so, I rescinded my contract and gave notice of rescind and vowed not to pay rent and I filed a lawsuit March 3, 2025.
Also do not pay for Orange Door insurance read your contract they lie when they give the impression that you are covered for max of $5000.00 that is complete BS! on my claim the payout would have been $250.00 pay out with a $100.00 deductible but I paid orange door for 5 years at $15.00 per month totaling $900.00 and I would have only received $150.00 for all of my damaged good and they denied me a claim. THIS IS A SCAM do the math.
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March 2025 by Paulo Chavarin
This place is secure 24 7 i recommend this place
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March 2025 by Antonio Martinez
Public Storage has been receiving a mix of reviews recently, with many customers sharing their experiences regarding the storage facilities. A common theme in positive reviews is the convenience of locations, often noted as easily accessible and strategically placed in various neighborhoods.
Customers appreciate the variety of storage unit sizes available, which cater to different needs, whether for personal items, business inventory, or vehicle storage. Many reviewers highlight the cleanliness and maintenance of the facilities, citing well-lit areas and secure access as major benefits.
On the other hand, some reviews express concerns about pricing, with a few customers feeling that rates can be high, especially after promotional periods end. Additionally, there are occasional mentions of customer service experiences varying significantly, with some users reporting helpful staff while others encountered delays in assistance.
Overall, Public Storage is generally considered a reliable option for those in need of storage solutions, with a focus on convenience and security, though potential customers are advised to shop around for the best rates and service experiences.
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February 2025 by Michael Lowry
LINDA is awsome!
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November 2024 by Eric Marks
Justice was very helpful. Easy to work with. Would rent again
