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March 2024 by Carla Almaraz
Best customer service! Always friendly and very helpful
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March 2024 by James Gasco
Unit was broken into twice
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January 2024 by Linda Foley
No one ever on site. Had problems with the lock. It was frozen. No help there. No local phone number.
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January 2024 by Karinaaa v
On October 24th I got a call my storage had been broken into a day before and everything had been gone through, mind you this was a week into just moving in so I gave them the benefit of a doubt. Now January 4th at 8:20 pm I come to see my storage and I notice the gate to come in won’t shut. I leave around 8:43 so a good 20 minutes have passed and nothing the gate still wide open. I call the “ central station monitored” number and the main office number and got no answer so I’m posting here Incase anyone’s storage or even mine gets broken into again because that’s not fair we as customers pay for our stuff to be stored safe
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December 2023 by Adam Nasif
Well kept, staff is under appreciated but very solid, and overall one of the better storage spots.
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September 2023 by SeaJay M.
Still cleaning out all the rat shit in my unit. They got on everythingggg. I've had to pull stuff out and double check while sanitizing all my containers. Still going through and throwing away a bunch of things with rat piss and pellets all over my stuff. Looking into another storage unit place to leave this run down place. Throwing a a fresh coat of paint doesn't make up for the rat pellets everywhere and the sliding door being outdated and hard to push up. They need to replace the rubber seals because maintenance and wind blows leaves and dust into the unit every time we visit we gotta bring a broom to sweep it out. This unit was closer to me but it's not worth it for this run down dump. Can't even provide a light bulb to light unit when it's dark. Will provide photos next time in the unit cleaning again. Homeless use these units to store their belongings, best to make sure they don't see what you got when they're in there. Prevent a break in from happening.UPDATE: found a nice fucking dead rat in my unit, and more droppings. It's so ridiculous how homeless near live here attracting all these rats and mice. Should have invested in more traps and better ways to deter rodents. Leaving this month and hope everyone else who plans go storage here goes somewhere else. Or get screwed like me
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August 2023 by Tyler Dahlgren
Jesse was amazing. He explained everything thoroughly and provided excellent customer service.
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August 2023 by Abby Sweet
August 2023:So far everything has been straightforward and pleasant I only had one hiccup and it was my own fault and when I called the manager to resolve it she was very grateful and thank me. I went to my unit tonight and they had towed all of the vehicles nearby that were camping so the street is clear for now.
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June 2023 by Handyman Tom Landery
Polite friendly and fast registration to get me on my way.????
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May 2023 by Mike Olson
Rats have infested and over run an entire building. Leadership is completely unresponsive and seemingly ignoring us.Should have known better by all the warning signs of homelessness and drug use you have to pass by on the way in.Absolute NIGHTMARE.
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April 2023 by Sam S.
Their customer service person lied to me, telling me I could sign up online and get a gate code for move-in on the next day. I didn't get the promised gate code. Instead, a few hours after completing the online contract, I got a text saying I needed to go into the office to complete the process. It said "during our regular business hours tomorrow at 9:30am". That was on Sunday. I made several trips but the office never opened that day. I called and left THREE voicemail messages for the on-site manager saying I HAD to move into the unit that day and had been told it would be no problem. I never received an answer to any of the three voicemail. I WILL NEVER DO BUSINESS WITH PUBLIC STORAGE AGAIN.
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April 2023 by Joey J
Calling for any reason is a total mess. You'll be swearing at your phone in 5 minutes or less. My hall was broken into so the lock and code were charged. In order to get the new code I have to go in person to varify my identity. They only see people by appointment. But I have to go through their automatic phone system which is a nightmare. Total cluster cuss.
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March 2023 by Henry Lightfoot
The Property is kept up very Well and and the Property manager is very helpful and good at her Job
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March 2023 by Ginika Ngene
The attendant on site is very knowledgeable about her job. She explained everything in detail and answered all my questions. She has a great personality and possesses an outstanding courteous approach...
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March 2023 by Sharon
The boss lady here has been here forever. Nothing gets by her so I feel totally secure keeping my things here.There's some rif RAF on the street in front, but don't let that get in the way. They keep to themselves mostly anyway. And, they're not a permanent fixture. Other than that why wouldn't anyone come here? Everything is clean as a hospital. They run a tight ship and I Like that. Security is not an issue here. I trust them completely. I feel like its money well spent. Frfr
