-
March 2024 by American Legion
Nice tucked away gem. Matea helped us get a unit that was a great promotion price and helped guide us in what size would best acomodate our needs.
-
January 2024 by That Goodfella Lucky
There’s never been anyone in the office, now we find out that our storage unit was broken into and we can’t get a hold of anybody there, and I thought that the whole point of this facility was for the security of our property but we can’t even find out if there’s cameras since nobody is ever in the office
-
December 2023 by trino ochoa
Sign up is easy and straightforward thanks to Robin. Great location as well.
-
September 2023 by Caitlin M.
Would give zero stars if that was an option. They raised my rent $60/month after 6 months, which is now a rate that is $60 more than what they are advertising online. I brought my own lock after about a month and they would not refund me or credit my account for the $30 lock of theirs I was forced to use. Worst customer service I've ever dealt with. Would never recommend them and would never use them again. Absolutely one of the worst companies I've ever dealt with and would not be surprised if when I move out this month my items are stolen or damaged.
-
August 2023 by Andres Loftin
Loved the location, staff and general energy of the establishment???? shoutout Jacob the extremely helpful and professional front desk worker
-
July 2023 by Bryan Bell
I have been a customer for over 10 years at the Cornell and Corby locations. Whenever I have needed anything from the property manager for either location, Charity, has done an. excellent job of providing assistance. quickly and efficiently with a positive. attitude.
-
June 2023 by Malea Galloway
Charity was very helpful with getting me into a space, while I go home for the summer at a decent rate, i would highly recommend this location
-
June 2023 by Lori A.
No one was there when I arrived on a Sunday afternoon, so I filled out the online application form and obtained my storage unit. I then phoned the central dispatcher to get the gate code. It didn't work. To open the gate, I also needed to have my ID verified and there was no employee on the premises. On the advice of the dispatcher, I then went to a separate Public Storage location to get my ID verified. Once again, no one was there. On my third trip three days later, no one was there to verify my ID, but the dispatcher approved me remotely. Another irritant: When applying for the rental, you must agree to pay a $15/month insurance fee. The first month's fee is waived and you can elect to opt out later, but I don't want this service and I don't want to have to go through yet another phone tree to cancel it. I will never use Public Storage again.
-
April 2023 by ari
sasha was awesome! super friendly and very helpful in helping me conceptualize how much space i needed for my things. she was forsure looking out for my best interest!
-
March 2023 by Susan M.
I had read another review that said how helpful Charity was...they were right! She is wonderfully patient and kind. Answered all my questions and worked to get me the best deal. Thanks, Charity!
-
November 2022 by Theresa T.
from signing up to accessing my unit was smooth as can be. I love being able to open the gate from my car!
-
August 2022 by Catherine Van Aken
Charity was extremely helpful above and beyond the call of duty. In addition to assisting us with accessing our unit, she helped us with directions to Budget Rental, reducing convoluted and confusing instructions to straight-forward directions. She was a pleasure to work with!
-
July 2022 by Clay A
The customer service and oriented service I got from Charity was amazing. So kind, patient and helpful! She saved me who knows how many hours of time and frustration!
-
April 2022 by Kaith McCarroll
As others have said they bill the first of the month and do not pro rate. Moved in March 13 and out April 7, but I got charged for all of April and they refuse to refund any of it. Was there for less than a month and got charged for two. Not sure if all storage facilities are like this but I’d recommended looking elsewhere.
-
April 2022 by Cory R.
It seemed like a good deal when I signed up but soon proved to be too good to be true. After around 4 months of using their facility they raised the price $47 a month from $139 to a whopping $186. A 34% increase!!! Just beware this might happen to you
