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March 2024 by Brock&Alex
Thank you Erin for helping me choose the size size unit, she was helpful when answering all my questions. Made the process easier during a stressful move. Thanks!
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March 2024 by Tawny Meza
Super nice employees Justice was especially helpful. And super fast at getting me into a unit. Highly recommend
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March 2024 by Continuity Harris
I Was a vendor and Erin’s support gave us everything we needed to finish the job.
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March 2024 by GOD ISLOVE
I received tremendous support and help with the Ms.Erin here at Public Storage. She was awesome in facilitating this process for me to acquire storage facilities for my personal property to remain in their secure location. Amazing Service!!!!!
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March 2024 by Ericka Heidrick
Excellent service from Erin, JD, and Pearl!And very friendly!!
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March 2024 by Todd Ibabao
Extremely expensive and it has a rat and mice problem
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March 2024 by John C. Richardson
I have had a unit at this location for the past six months. Of all the times that I’ve visited, between first renting the space and today, I’ve never seen the office open or a single worker on duty. I have almost always come during regular business hours. When I went to retrieve my things after storing them for a couple of months, there was a fair amount of rat droppings on my business furniture. No food was stored in this unit. Every time I’ve tried to enter with my passcode, the keypad would not receive some keypad entries and others would repeat/double-enter at such a frequent rate that I had to attempt passcode entry no less than 35 to 40 times on the first day.The last time I came to the facility, the exit gate was not working. This time, the entrance was not working; despite multiple attempts at entering my access code and the machine correctly identifying me by name. One bright spot is that the keypad only messed up a couple of times. I will be hauling my stuff out of here literally as soon as possible. If I can even get in to retrieve it.
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March 2024 by Vivian Ross
Very helpful a very kind!! Quick service
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January 2024 by Alex Harley Hoffmann
Fantastic staff, great customer service, and the check-in process to our new storage unit rental was an absolute breeze. Shoutout to Erin who helped us!
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January 2024 by Heath Saunders
Relaxed billing policy and the staff are not pushy .
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December 2023 by Glenn Syvertson
Very friendly. Professional. Informative
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October 2023 by William Ingram
The Manager "John" was very professional and helpful...Great guy...
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August 2023 by Harley Angel
Beware.... Public Storage on 99th & Division hardly ever has staff, their gate box to get in is broken and their spaces are over priced, rat infested and not taken care of. Don't be fooled by the fresh coat of paint. Beware your items will get moldy, dirt and leaves blow in from the bottom of the doors not sealing. Absolutely the worst customer service imaginable.
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August 2023 by Carl Buxton
Well they rented us a unit at a decent price and then after 2 months raised it from 275 to 350 a month we are getting out asap
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June 2023 by Kyle L.
Everything seemed to go very smoothly. My only concern is that the secure door that is supposed to be locked with a key code to enter, looked like it had been broken open. So I really hope that's addressed, seems like a pretty big security issue.